help please - call forward

[edwardcateuse]

Dear Guys,
Please help me. I need to do a call forward. I can easily go on sets and say fwd all. But I need to take off the sets. When I take them off the fwd doesnt work.
Please someone help asap as we are moving tomorrow and we have waited until the last hour to do this. The BT guys are already closed for the day!

 

[DBrewsky]

You must leave the set plugged in...

However, whats your goal? Forwarding an extension and all assigned lines, or wanting the DID associated with the extension forwarded?

Also, are you forwarding internally or externally?

 

[edwardcateuse]

I am forwarding the ddi numbers to our mobiles.

 

[Deweyhumbolt]

TDM telephones must remain plugged in. You can use ASM (analog ports) if you have them, or lastly VoIP sets with Keep DN Alive checked.

Try Line Redirection, Ftr84, from each set. I believe that stays in effect if set unplugged.

Adversity is Opportunity

 

[hawks]

Line Redirection will stay up until you cancel it.