Help on IE 5.5 SP2 installation!!!

[Guest_imported]

The 1st time I upgraded from IE 5.5 SP1 to IE 5.5 SP2, the installation stops at around 70%-90%. Then I uninstalled IE 5.5 SP1 and tried to install IE 5.5 SP2, the same problem occured, installation stops in the middle, doesn't ever complete. I even tried to disabled auto-protect of Norton Antivirus, close down all programs, leaving only systray and installed it again, but to no avail. I also scanned the registry for problems, defragmented my hard disk and did a scandisk b4 I install, but still got the same problem. I followed every step of How To Install IE The Right Way, checked all possible problems from the Microsoft website and tested many solutions to similar problems. However, I can't find a way to deal with this problem. The 2nd less major problem I'm having is that I can't listen to bgsound after inserting one and clicking the preview button in FrontPage 2000. I also used IE to open the page that contains a bgsound, but there's still no sound coming out. I'm using Windows ME, hope someone can give me good solutions to solve my problems~

 

[paulwood]

I think it might be worth running the repair tool for IE before applying the service pack(s). If some IE functionality is not present (eg embedded sound playing), then there may be something wrong with it. It may be necessary to completely uninstall IE and start again. To get rid of IE try IEradicator

http://www.98lite.net/ieradicator.html

If it works you can then do a clean install of 5.5

With regards to the bgsound issue, what code did you use, is it a relative or absolute link, and what if any error message do you get?

 

[reghakr]

Hope this helps:

How to Uninstall Internet Explorer 5.5

SUMMARY
This article describes how to uninstall Internet Explorer 5.5.

MORE INFORMATION
Before you uninstall Internet Explorer 5.5, quit all running programs.

For additional information about problems that can occur if you do not quit all running programs before uninstalling Internet Explorer 5.5, click the article number below to view the article in the Microsoft Knowledge Base:

Q165646 Program Settings Lost After Internet Explorer Setup or Uninstall
When you install Internet Explorer 5.5 over Internet Explorer 5 or Internet Explorer 5.01, its uninstall behavior varies depending on whether the Internet Explorer uninstall information (used to restore the version of Internet Explorer prior to 5 or 5.01) is present and whether the Internet Explorer 5.01 installation created minor version uninstall information for Internet Explorer 5.

If uninstall information is present when you install Internet Explorer 5.5, the uninstall process restores the computer to the version of Internet Explorer that is contained in the uninstall information (either the version installed before Internet Explorer 5 or 5.01 or Internet Explorer 5 or 5.01). However, if no Internet Explorer uninstall information is present when you install Internet Explorer 5.5 over Internet Explorer 5 or 5.01, the uninstall restores Internet Explorer 5 or 5.01 on the computer.

This chart lists the various upgrade scenarios and the Internet Explorer 5.5 uninstall behavior that can occur in each situation:
Previous version Uninstall Internet Explorer 5.5
information Uninstall Results
--------------------------------------------------------------
Internet Explorer 3.x N/A Internet Explorer 3.x
Internet Explorer 4.x N/A Internet Explorer 4.x
Internet Explorer 5 Present Version installed before
Internet Explorer 5
Internet Explorer 5 Not Present Internet Explorer 5
Internet Explorer 5.01 Present See note below
Internet Explorer 5.01 Not Present Internet Explorer 5.01
Windows 98 (Internet N/A Windows 98 (Internet
Explorer 4.01 SP1) Explorer 4.01 SP1)
Windows 98 SE (Internet N/A Windows 98 SE (Internet
Explorer 5 Explorer 5)
Windows 2000 (Internet N/A Windows 2000 (Internet
Explorer 5.01 Explorer 5.01)
NOTE: In the case of uninstalling Internet Explorer 5.5 from an upgrade over Internet Explorer 5.01 where uninstall information existed, the computer is restored to the version of Internet Explorer contained within the uninstall information (either Internet Explorer 5 or the version installed before Internet Explorer 5).

If you uninstall Internet Explorer 5.5, you should view one of the following Microsoft Web sites to download any security updates that are needed for the version of Internet Explorer that remains on the computer:

http://www.microsoft.com/windows/ie/security/default.asp

http://windowsupdate.microsoft.com

How to Uninstall Internet Explorer 5.5
Use the following steps to uninstall Internet Explorer 5.5 for Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows 98 Second Edition, Microsoft Windows NT 4.0, or Microsoft Windows 2000.


On the Install/Uninstall tab, click Microsoft Internet Explorer 5 and Internet Tools in the list of installed programs, and then click Add/Remove.

NOTE: If "Microsoft Internet Explorer 5 and Internet Tools" is missing from the list of installed programs, run Setup.exe from your Internet Explorer\Setup folder. If you are running Windows 2000, run "w2kexcp.exe /u" from your "Internet Explorer\IE Uninstall" folder.


Click Restore the previous Windows configuration (or click Advanced to specify any additional components you want to remove), and then click OK.


The Internet Explorer 5 and Internet Tools Setup dialog box appears. This portion of Setup is referred to as Maintenance mode. When Setup starts, click OK to restore the previous version of Internet Explorer and shared components.

You are prompted to verify that you want to restore the previous version. Click Yes to start the uninstallation process. When the uninstallation process finishes, click Restart Windows when you are prompted to do so.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
Q243266 Uninstalling Internet Explorer 5.01 Removes Outlook Express
===========================================================
Or:

Delete your Temporary Internet Files and clear your History.

1. Open Internet Explorer and click on Tools.
2. Click on Internet Options.
3. Click on Delete Files. Check the Delete Offline Content box and click
OK. Click Clear History and click Yes. Click OK.

Delete the contents of the msdownld.tmp folder.

1. Right click on Start and click on Explore.
2. Click on Tools or View to find Folder Options.
3. Within Folder Options, click on the View tab and select "show all files"
or "show hidden files and folders." Close Windows Explorer.
4. Click on Start and Find Files or Folders
5. Type in msdownld.tmp and click Find Now. Delete the contents of the msdownld.tmp folder. Close the Find window.

Please also delete your cookies. If you have any IDs or passwords that you use on the Internet, make sure these are written down as these will be deleted.

1. Right click on Start. Click on Explore.
2. Click on the Temporary Internet Files folder. It's under the Windows folder.
3. Click on Edit, Select All and Delete. Click on Yes to confirm deletion of your cookies.

Delete the CV3 Class file. This will force the Windows Update site to download a fresh copy of this file.

1. Close Internet Explorer.
2. Right Mouse click on the Start button and select Explore with the Left Mouse button.
3. Double click on the Downloaded Program Files folder.
4. Right click on the file 'CV3 Class' and remove this file.

Now perform these steps to delete the Windows Update site controls. This will cause the Windows Update site to download new ones.

1. Click on Start/Run.
2. Type "regsvr32 wuv3is.dll /u" without the quotes.
3. Click OK.
4. Click on Start/Find/Files or Folders.
5. Type wuv3is.dll in the Named box.
6. Make sure that the drive letter that contains your Windows folder is in the Look in box.
7. Click on Find Now.
8. In the results window that shows the location of this file, right click on the filename and delete it.

Also, delete all the files within the WindowsUpdate folder except for the wuhistv3.log. These files are not needed by your system. Doing this will not delete the updates you have already installed.

1. Right click on the Start button and click on Explorer with the left mouse button.
2. Locate the Folder 'WindowsUpdate' It will be a subfolder under Program Files.
3. Highlight the wuhistv3.log file within this folder, click on Edit, click on Invert Selection and click on Delete. Everything in this folder with the exception of wuhistv3.log should be deleted.

reghakr

 

[Guest_imported]

I've tried using the repair tool and it helped me reinstalled the whole IE again, but that didn't work! From the microsoft website if u've noticed, it says IE can't be uninstalled from Windows ME! After reinstalling or repairing the IE using the repair tool, I still can't hear any bgsound and the upgrading to SP2 also got stuck in the middle of the installation. Anyone smart enough to give me a better solution?

 

[reghakr]

There is a patch for QuickTime:

http://www.mrtech.com/news/messages/1753.html

reghakr

 

[Guest_imported]

reghakr, those steps u listed down I just tried, they don't work for my half-way-got-stuck installation problem. U're the smartest here right? Oh no, now that even u can't help me, who am I suppose to seek help? Yes, I'm able to listen to QuickTime and Windows Media Player music or movie plugins from a webpage, but I just can't hear a sound from a webpage that has a bgsound!

 

[Guest_imported]

I've one problem solved, that is, the bgsound problem. Thus, there's one more to go... Here's the Active Setup Log I copied which may provide some clues to my stuck-half-way installation problem:
Component did not write to InstalledComponent branch
Timing rates: Download: 0, Install 60000
OnStopComponent:
ID: IEEX
HRESULT: 80004005 (Failed)
Phase: 7
Status: 0
Stop : Date:8/27/2001 (M/D/Y) Time:21:54:23
Start : Date:8/27/2001 (M/D/Y) Time:21:54:23
OnStartComponent:
ID: MobilePk_Mill
Download: 0 KB
Install 2339 KB
CheckTrust: C:\WINDOWS\msdownld.tmp\ASE94B60.tmp\MOBILE95.CAB, Result: 0 (OK)
File extraction: C:\WINDOWS\msdownld.tmp\ASE94B60.tmp\MOBILE95.CAB, Result: 0 (OK)
Launching Inf - inf: C:\WINDOWS\msdownld.tmp\ASE94B60.tmp\mobilepk.inf, section: Default

Maybe the problem lies on the mobilepk.inf?

 

[reghakr]

Is there a Resume Installation icon on the desktop? If so, delete it.

Then rename the Wininit.ini file, restart the computer, and then run Internet Explorer 5 Setup again.


The only entry you should see under these registry keys is (Default). If there are other entries, delkete them.

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
NOTE: If the problem is still not resolved, check for the existence of old installation files in your TEMP or TMP folders, check for the existence of a folder named "$!$!$!$!" in the root folder, or try emptying the Temporary Internet Files folder.

reghakr

 

[Guest_imported]

What's the Wininit.ini file? I've search the entire hard disk but there's no such file. There's no Resume Installation icon in my desktop. There's nothing wrong with those registry keys of mine. I've deleted everything that falls under the WINDOWS\TEMP folder and searched no existence of any $!$!$!$! folder. I've emptied my Temporary Internet Files folder many times. I've did everything u listed but the problem still an't resolved. When I go to Windows Update or those page that needs VBScripting support, it prompts me to install the VBScripting support, but however, the installation stuck at the 100%, it just won't end! Why not I paste the entire Active Setup Log again? Here is it:
R o o t E n t r y
ATE SETUP FILES
On setup install dir page.
Install Engine - download directory set to C:\WINDOWS UPDATE SETUP FILES
On prepare setup page.
Date:8/28/2001 (M/D/Y) Time:16:45:24
Run setup command. File:C:\WINDOWS\TEMP\IXP000.TMP\IESetup.inf: Section:Job.Default:
RunSetupCommand returned :0:
Checkin :C:\WINDOWS UPDATE SETUP FILES\iesetup.ini:, Section :Options:, Name :ConfirmFileList:, Value::
Checking if all files are downloaded for the selected mode.
Missing files for component :MSVBScript:
INFO: Files are missing from C:\WINDOWS UPDATE SETUP FILES.
PrepareSetup took :9124:
On diskspace check page.
CheckFreeSpace called
Sizes for install and download:
Install: 1448, Install(Windows): 4251, Download: 310
Req sizes for drives
Install: 0, Windows: 7329, Download: 0
Diskspace check. KBReqWinDir:7329: KBAvailWinDir:1004832: KBReqInstallDir:0: KBAvailInstallDir:0: KBReqDownloadDir:0: KBAvailDownloadDir:0
Diskspace check. KBReqWinDir:21329: KBAvailWinDir:1004832: KBReqInstallDir:0: KBAvailInstallDir:0: KBReqDownloadDir:0: KBAvailDownloadDir:0
Diskspace took :225:
On Install Location Page
Date:8/28/2001 (M/D/Y) Time:16:45:34
Download site URL:

http://www.microsoft.com/windows/ie/ie55sp2/download/rtw/x86/ie5sites.dat

g_lpInstallSiteMgr->Initialize :0:
PrepareDownload took :399:
Sleep for :3601:
Search for :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE:
Selected region:North America:
Download site selected :

http://download.microsoft.com/download/ie55sp2/Install/5.5_SP2/WIN98Me/EN-US/:

Download site selected :

http://download.microsoft.com/download/ie55sp2/Install/5.5_SP2/WIN98Me/EN-US/:

Site :

http://download.microsoft.com/download/ie55sp2/Install/5.5_SP2/WIN98Me/EN-US/:

Name ownload Site:
Date:8/28/2001 (M/D/Y) Time:16:45:41
On progress page.
CheckTrustEx on :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE: returned :0
CheckTrustEx on :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE: returned :0
About to download/install user selected components.
Date:8/28/2001 (M/D/Y) Time:16:45:41
List of components in the queue:
Do not install :BASEIE40_MILL:
Install :IEEX:
Do not install :IEReadme:
Install :MobilePk_Mill:
Install :BRANDING.CAB:
Install :AdvAuth:
Do not install :USP10:
Install :ExtraPack:
Do not install :AddressBook:
Do not install :MailNews:
Do not install :MSVML:
Install :MSVBScript:
Do not install :IELPKAD:
Do not install :IELPKJA:
Do not install :JAAIME:
Do not install :IELPKKO:
Do not install :KOAIME:
Do not install :IELPKPE:
Do not install :IELPKZHT:
Do not install :TCAIME:
Do not install :IELPKZHC:
Do not install :SCAIME:
Do not install :IELPKVI:
Do not install :IELPKIW:
Do not install :IELPKAR:
Do not install :IELPKTH:
Do not install :IEAK5CAB:
Do not install :IEAK5OPT:
Do not install :IEAK5EXE:
End of List of components in the queue.
:C:\WINDOWS UPDATE SETUP FILES: is not a remote drive, assume local drive. :3
Install Engine - base url set to

http://download.microsoft.com/download/ie55sp2/Install/5.5_SP2/WIN98Me/EN-US/

Download state set to 1.
Install state set to 0.
Found iesetup.ini with valid Signature. Assume Local (CD) install.
Copy :C:\WINDOWS\TEMP\IXP000.TMP\this.txt: to :C:\WINDOWS UPDATE SETUP FILES\This folder is safe to delete.txt:
Copy :C:\WINDOWS\TEMP\IXP000.TMP\ie.txt: to :C:\WINDOWS UPDATE SETUP FILES\ie.txt:
Start Download
Date:8/28/2001 (M/D/Y) Time:16:45:41
Install Engine - Starting download phase

OnStartInstall:
Download: 310 KB
Install 0 KB
OnStartComponent:
ID: MSVBScript
Download: 310 KB
Install 0 KB
Initial download attempt will be tried as a full download.
Downloading :

http://download.microsoft.com/download/ie55sp2/Install/5.5_SP2/WIN98Me/EN-US//VBSCRIPT.CAB

Start : Date:8/28/2001 (M/D/Y) Time:16:45:48
Stop : Date:8/28/2001 (M/D/Y) Time:16:45:55
Result: 0 (OK)
CheckTrust: D:\msdownld.tmp\ASA1F7DB.tmp\VBSCRIPT.CAB, Result: 0 (OK)
Timing rates: Download: 47660, Install 60000
OnStopComponent:
ID: MSVBScript
HRESULT: 0 (OK)
Phase: 9
Status: 0
InstaLogging information for IE5Setup.exe ...

Date:8/28/2001 (M/D/Y) Time:16:44:41
Command line:/S:"C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE":
Checking for previous version of Internet Explorer.
Registry entry Software\Microsoft\Windows\CurrentVersion\App Paths\iexplore.exe found
AppPath entry :C:\PROGRA~1\INTERN~1\iexplore.exe:
File Version :C:\PROGRA~1\INTERN~1\iexplore.exe: Version:5.51.4807.2300
Default install path:C:\Program Files\Internet Explorer:
Platform Millennium
Found iesetup.ini with valid Signature. Assume Local (CD) install.
Checking :Millen:
iesetup.ini had version :5.50.4807.2300: for platform :Millen:.
ValidateBrowserModeInINI :C:\WINDOWS UPDATE SETUP FILES\iesetup.ini:
INI entry for Shell Integration :0:
Checking for IE4 version.
File Version :C:\WINDOWS\SYSTEM\SHELL32.DLL: Version:5.50.4134.100
Installed component :{89820200-ECBD-11cf-8B85-00AA005B4383}: Version:5.50.4807.2300
Setup Version :5.50.4807.2300
Installed Version :5.50.4807.2300
Language check. Installed IE :0x0409: Setup :0x0409:
Language check. Shell32.dll:0x0409: Setup:0x0409:
Download State :3:
Last time ran Install.
Last time Install failed (not canceled).
Checking Download dir.
Checking iesetup.ini in Download dir :C:\WINDOWS UPDATE SETUP FILES:.
Found iesetup.ini with valid Signature. Assume Local (CD) install.
Setup lang :0409: Download dir lang :0409:
Checking :Millen:
iesetup.ini had version :5.50.4807.2300: for platform :Millen:.
On Recovery page.
In Recovery mode?:0:.
On Initialize page.
Date:8/28/2001 (M/D/Y) Time:16:44:45
Version of ActiveX files.
File Version :C:\WINDOWS\SYSTEM\wininet.dll: Version:4.70.0.1215
File Version :C:\WINDOWS\SYSTEM\urlmon.dll: Version:4.70.0.1215
File Version :C:\WINDOWS\SYSTEM\shdocvw.dll: Version:5.50.4807.2300
File Version :C:\WINDOWS\SYSTEM\shlwapi.dll: Version:5.50.4807.2300
Version of trust files.
File Version :C:\WINDOWS\SYSTEM\Wintrust.dll: Version:5.131.2133.2
File Version :C:\WINDOWS\SYSTEM\digsig.dll: Version:5.0.1541.64
Run setup command. File:C:\WINDOWS\TEMP\IXP000.TMP\IESetup.inf: Section:AXControl.Register:
RunSetupCommand returned :0:
TranslateInfString. Section:Options: Value:CIFNAME:
SetLocalCif :C:\WINDOWS\TEMP\IXP000.TMP\iesetup.cif:
InitSetup took :739:
Sleep for :3261:
Already installed :BASEIE40_MILL:
Newer version available :IEEX:
Not installed :IEReadme:
Newer version available :MobilePk_Mill:
Not installed :BRANDING.CAB:
Newer version available :AdvAuth:
Already installed :USP10:
Newer version available :ExtraPack:
Newer version available :AddressBook:
Not installed :MailNews:
Already installed :MSVML:
Newer version available :MSVBScript:
Already installed :IELPKAD:
Already installed :IELPKJA:
Not installed :JAAIME:
Not installed :IELPKKO:
Not installed :KOAIME:
Already installed :IELPKPE:
Already installed :IELPKZHT:
Not installed :TCAIME:
Already installed :IELPKZHC:
Not installed :SCAIME:
Not installed :IELPKVI:
Not installed :IELPKIW:
Not installed :IELPKAR:
Not installed :IELPKTH:
Force Install: Make comp :MobilePk_Mill: always install
On Setup Option page.
Date:8/28/2001 (M/D/Y) Time:16:44:50
Setup Options :4:.
AskTrustQuestion from reg:7ff:
AskTrustQuestion :7ff:
Added Microsoft as trusted provider.
Write MS trust key.
Write MS trust key 0.
Write MS trust key 1.
Write MS trust key 2.
Write MS trust key 3.
Write MS trust key 4.
Write MS trust key 5.
Write MS trust key 6.
Write MS trust key 7.
Write MS trust key 8.
Write MS trust key 9.
Write MS trust key 10.
Check for broken trust.
MyExecuteCab called: Inf:C:\WINDOWS\TEMP\IXP000.TMP\IESetup.inf: Sectionrovider: Flags:20: Return:0:
CheckTrustEx on :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE: returned :0
CheckTrustEx on :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE: returned :0
CheckTrustEx on :C:\WINDOWS UPDATE SETUP FILES\IE5SETUP.EXE: returned :0
On customize page.
SetInstallOption returned 0.
SetInstallDrive returned 0.
Install dir :C:\Program Files\Internet Explorer:.
No_Integrated_Shell
Check for MFC files.
File Version :C:\WINDOWS\SYSTEM\mfc40.dll: Version:4.1.0.6140
File Version :C:\WINDOWS\SYSTEM\msvcrt40.dll: Version:4.22.0.0
File Version :C:\WINDOWS\SYSTEM\olepro32.dll: Version:5.0.4515.0
Run setup command. File:C:\WINDOWS\TEMP\IXP000.TMP\IESetup.inf: Section:MFCInstalled:
RunSetupCommand returned :0:
Queue components for the install engine:
QueueComponents took :11:
Setup mode selected :~:
Install dir :C:\Program Files\Internet Explorer:.
Install Engine - download directory set to C:\WINDOWS UPDll Engine - Download complete

OnStopInstall:
HRESULT: 0 (OK)
Status: 0
Date:8/28/2001 (M/D/Y) Time:16:45:55
End Download
DownloadJob return :0:
Download state set to 3.
Deleting link C:\WINDOWS\Desktop\Resume Windows Update Installation.lnk.
Create link C:\WINDOWS\Start Menu\Programs\StartUp\Resume Windows Update Installation.lnk to package C:\WINDOWS UPDATE SETUP FILES\ie5setup.exe.
Install state set to 1.
Download state set to 3.
Checkin :C:\WINDOWS UPDATE SETUP FILES\iesetup.ini:, Section :Options:, Name :ConfirmFileList:, Value::
Start Install
Date:8/28/2001 (M/D/Y) Time:16:45:55
Run setup command. File:C:\WINDOWS\TEMP\IXP000.TMP\IESetup.inf: SectioneruserCleanup:
RunSetupCommand returned :0:
Install Engine - Starting install phase
Checking for missing files

OnStartInstall:
Download: 0 KB
Install 5699 KB
Start : Date:8/28/2001 (M/D/Y) Time:16:45:55
OnStartComponent:
ID: IEEX
Download: 0 KB
Install 168 KB
CheckTrust: C:\WINDOWS\msdownld.tmp\ASA2150F.tmp\IEEXINST.CAB, Result: 1 (OK)
File extraction: C:\WINDOWS\msdownld.tmp\ASA2150F.tmp\IEEXINST.CAB, Result: 0 (OK)
Launching exe: command: "C:\WINDOWS\msdownld.tmp\ASA2150F.tmp\expinst.exe" /EI ieexinst.inf

It's stuck there at the last line! It's obviously something wrong with ieexinst.inf, ain't it? Anyone knows how to debug?

 

[reghakr]

I'd delete the filelist.dat from the C:\WINDOWS\Windows Update Setup Files directory and give it another try.

reghakr

 

[Guest_imported]

Yeah, I just tried it, still doesn't work...