Help on Call Forwarding and Static on Module

[BeatleBug123]

Good Afternoon
I am a total newbie at this, so I am turning to the experts.
I have an Avaya Partner System V7 with 2 Avaya Partner 206EC
There are 6 phone lines coming in and 29 extensions (I think)
One of the phone lines, which happens to be on the second port down on the module (extension 25) developed a terrible case of static, it was and is the only one.
I tested out the phone and wiring by connecting a good known phone to the "bad" port and it was full of static
I then connected the "bad phone and wiring" to a know good port ad it worked fine.
In my ignorance I decided it was the module that had gone bad.
so I switched out with known good module, and the static stayed in the same place, very strange.
So I have 2 questions please
1) what are the opinions on the cause of static?
2) I have one unused extension port on the module, which is clean and static free, so I was also wondering that I could redesignate that extension to 25 and my life would be complete (well kinda)
Or it it cannot be redesignated, can I set up the system somehow for every call taht comes into 25 to be sent to 29 (The free and clear port)
Thanks for reading my babble
Dave

 

[WikiTech]

Land line static needs to be isolated at the MPOE.Without a technicians test set, you must improvise.
Before you do that, call your L.E.C. (AT&T,Verizon-Frontier)and report static on the line.You must be exact with the phone number, it's not the main lime number. Chances are they will dispatch a tech and fix your static,

 

[Telecomboy]

206EC modules are old and ports will fail. If you have static with a known working phone when plugged directly into the 206EC then the port is bad. You cannot re-assign extension ports so if you have a clean port you will need to re-assign that pweron's extension to the new extension. You can via forward (feature 11) forward the old extension number to the new extension number. In my experience, once one port on the 206EC has started going bad (ie static) it will eventually take over the entire module and all the extension ports on that module. Those modules are pretty inexpensive these days and purchasing a replacement could be an option.