HELP! New NAM harddrive delivered.

[brentoski]

I have just received a new NAM harddrive from "the phoneguys" (Preloaded). Do I need to do anything special to install this? Has anyone else experienced this. If I need to connect to the system via null modem cable, where do I get the Norstar voicemail manager program. I have no documentation and little time to get this going.
Thanks in advance.
Brent

 

[curlycord]

Phoneguys? you from the Toronto area?
You can do all programming from any set that has the 3 soft keys ub\nder the screen.
F983 to access it.

http://www.spoctel.com

 

[brentoski]

Actually, I was more concerned about the plugging in the new harddrive and turning it on. Is there any install considerations that need to be looked at?

 

[curlycord]

Oh ok np, once hardrive installed power away and listen for 1 or 2 beeps at the beginning, once it's booted up you will here a series of beeps.6-8 beeps in a song like format and your then all set.

http://www.spoctel.com

 

[brentoski]

Installed harddrive, connected, cables, and waited, and waited. I know it takes 5-10 minutes but those were the longest 7 minutes I ever had to endure. Heard the beeps everything is working.

Now time to re-program AA and CCR and all those mailboxes.

I know I can connect a computer to it, does this speed up any of the config?

So I have a Laptop and a Null Modem cable, what next?

Brent

 

[curlycord]

You will need NRU software which includes Voice mail manager software(or the CD that came with the NAM)...see your Authorized Nortel dealer or re-seller for this product.
Since you are short on time I would do all the programming from the set...the PC is not that much faster if it is at all however it is nice.
Since you failed to answer my question I will presume you are James Bond then?

lol

http://www.spoctel.com

 

[westcoaster]

Errrm.... You might want to check your voice ports. By changing the hard drive, the ports more than likley downgraded to a two port. Find the keycodes and re enter them to upgrade your system again.

 

[Daveyboy2]

Yup - and if you had more than a MOD2, you will need to put the old hard drive back in, to a backup of the capabilities, and restore it on the new hard drive.

But if you had less than 2 ports on it, don't worry about it. The hard drive that they sent you is blank of any programming. -= Beer is food! Is it suppertime? =-
If ya like the info on the posts - rate them helpful!