itsmemario
Technical User
Hello,
first i´ll have to mention that i´m relatively new to the CUCM/CiscoVoIP-Environment, and setting up the (i thought so) relatively simple Logo of our company as screensaver on our IPPhones (7942G on CUCM6.1(2)) is getting me nuts at the moment, since im on this problem for the last 2 days now, researchin google an cisco.com.
What i found on cisco.com is as follows:
I followed this instructions step-by-step, also letting my colleague try this, to be sure that i for myself aren´t the stupid idiot i´m thinking at the moment...no, i´m not, since my colleague wasn´t able to solve the problem too.
Since i found out that there are different display-sizes regarding the pixels, i tried a lot of resolutions, no change in results.
Everytime i get the "XML Error [4]: Parse error"/"XML-Fehler [4]: Analysefehler" on the phone display, the file is successfully ordered and delivered by our apache which i set up for this reason, according to the access.log.
Our xml-File looks this way, i snipped the gif-part:
<CiscoIPPhoneImage>
<LocationX>-1</LocationX>
<LocationY>-1</LocationY>
<Width>125</Width>
<Height>59</Height>
<Depth>2</Depth>
<Data>000............000</Data>
<Title>Temporary title</Title>
<Prompt>Temporary prompt</Prompt>
</CiscoIPPhoneImage>
The only (perhaps?) problem i recognized according to
was the
<Depth>2</Depth>
which should be
<Depth>4</Depth>
for our phones, am i right with this suggestion? But i can´t figure out that it would work, since the gif2cip-Tool provide with the SDK sets it corresponding to the used GIF, isn´t it?
Setting it in the file manually won´t produce any other behaviour, since i tried that already.
Has anyone an idea what´s the problem resulting in this described behaviour?
Many many thanks in advance,
Andreas
first i´ll have to mention that i´m relatively new to the CUCM/CiscoVoIP-Environment, and setting up the (i thought so) relatively simple Logo of our company as screensaver on our IPPhones (7942G on CUCM6.1(2)) is getting me nuts at the moment, since im on this problem for the last 2 days now, researchin google an cisco.com.
What i found on cisco.com is as follows:
I followed this instructions step-by-step, also letting my colleague try this, to be sure that i for myself aren´t the stupid idiot i´m thinking at the moment...no, i´m not, since my colleague wasn´t able to solve the problem too.
Since i found out that there are different display-sizes regarding the pixels, i tried a lot of resolutions, no change in results.
Everytime i get the "XML Error [4]: Parse error"/"XML-Fehler [4]: Analysefehler" on the phone display, the file is successfully ordered and delivered by our apache which i set up for this reason, according to the access.log.
Our xml-File looks this way, i snipped the gif-part:
<CiscoIPPhoneImage>
<LocationX>-1</LocationX>
<LocationY>-1</LocationY>
<Width>125</Width>
<Height>59</Height>
<Depth>2</Depth>
<Data>000............000</Data>
<Title>Temporary title</Title>
<Prompt>Temporary prompt</Prompt>
</CiscoIPPhoneImage>
The only (perhaps?) problem i recognized according to
was the
<Depth>2</Depth>
which should be
<Depth>4</Depth>
for our phones, am i right with this suggestion? But i can´t figure out that it would work, since the gif2cip-Tool provide with the SDK sets it corresponding to the used GIF, isn´t it?
Setting it in the file manually won´t produce any other behaviour, since i tried that already.
Has anyone an idea what´s the problem resulting in this described behaviour?
Many many thanks in advance,
Andreas