SelbyGlenn
Technical User
Hi there,
I'm trying to setup an exchange server for a new domain. At present I can send emails from the new domain but I cannot receive them. I'm pretty sure it has something to do with the MX or Host record for the domain.
This is the current setup:
New domain is called xyz.com and is hosted be Tevilo.com I have a public IP address that is supplied by NTL. I have created a Connector in Exchange for xyz.com and have created some users with addresses j.smith@xyz.com etc. I can successfully send emails from these accounts but I can’t receive any.
If I do a ping –a on the IP address, it is resolved to hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net (xxx = IP). I have logged on to the Tevilo website and amended my MX record for xyz.com to hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net. I have also added a host record mail.xyz.com that points to my IP address. (is this right?)
I think the problem may lie with the DNS lookup for the IP address. If I ping hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net it can’t be resolved.
To be honest I’m getting a bit confused here. Do I need to get NTL to amend their host record for my IP address? Should their host record read mail.xyz.com? I’m trying to work out in my head how the two different parties (Tevilo and NTL) come together without conflicting with each other. Who hosts what records???
Any help on this would be extremely appreciated.
Thanks,
Glenn
BEng MCSE CCA
I'm trying to setup an exchange server for a new domain. At present I can send emails from the new domain but I cannot receive them. I'm pretty sure it has something to do with the MX or Host record for the domain.
This is the current setup:
New domain is called xyz.com and is hosted be Tevilo.com I have a public IP address that is supplied by NTL. I have created a Connector in Exchange for xyz.com and have created some users with addresses j.smith@xyz.com etc. I can successfully send emails from these accounts but I can’t receive any.
If I do a ping –a on the IP address, it is resolved to hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net (xxx = IP). I have logged on to the Tevilo website and amended my MX record for xyz.com to hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net. I have also added a host record mail.xyz.com that points to my IP address. (is this right?)
I think the problem may lie with the DNS lookup for the IP address. If I ping hostxxx-xxx-xxx-xxx.not-set-yet.ntli.net it can’t be resolved.
To be honest I’m getting a bit confused here. Do I need to get NTL to amend their host record for my IP address? Should their host record read mail.xyz.com? I’m trying to work out in my head how the two different parties (Tevilo and NTL) come together without conflicting with each other. Who hosts what records???
Any help on this would be extremely appreciated.
Thanks,
Glenn
BEng MCSE CCA