Hi All,
We are currently experiencing some issues with Mapped network drives.
We have two servers:
- SERVER1
- SERVER2
The following shares have been configured
- \\SERVER1\general$ as G:
- \\SERVER1\projects$ as K:
- \\SERVER2\admin$ as S:
Every now and then, users are stating that whenever they try and access the G: drive via Windows Explorer, the 'flash light' icon moves around (as if it was searching) and eventually the screen finishes loading, however, it is completely blank - Ie. No folders or files are displayed.
All other network drives such as K: (same Server as G
and S: are accessible without any problems. It seems as if they have 'dropped off' the network somehow? The strange thing is, PING times to SERVER1 are fine and all other network services, such as Internet connectivity and e-mail are OK.
The following troubleshooting has been done without much success:
1. Disconnecting and reconnecting the \\SERVER1\general$ drive as G: (On the spot, without rebooting or logging off) - This sometimes rectifies the issue, in most cases this does not
2. Logging off and logging back on the PC (Re-running the login script to map the drive) - This sometimes rectifies the issue, in most cases it does not
3. Rebooting the PC (Re-running the login script to map the drive) - In most cases this rectifies the issue
4. Refreshing the view (F5) in Windows Explorer - Does not resolve the issue
5. Closing Windows Explorer and accessing G: drive again - Does not resolve the issue
6. IPCONFIG /release and /renew - Does not resolve the issue
7. Network cable and data port tested OK
8. Share and access permissions are OK
All clients are running Windows XP Professional SP1 or SP2 in a Domain environment. All the file servers mentioned above are running Windows 2000 Server SP4
Does anyone there have any suggestions? It is driving us mad! Some days G: drive is accessible without any problems, but then all of a sudden this re-occurs... Strange indeed!!
Any help would be much appreciated.
Cheers!
We are currently experiencing some issues with Mapped network drives.
We have two servers:
- SERVER1
- SERVER2
The following shares have been configured
- \\SERVER1\general$ as G:
- \\SERVER1\projects$ as K:
- \\SERVER2\admin$ as S:
Every now and then, users are stating that whenever they try and access the G: drive via Windows Explorer, the 'flash light' icon moves around (as if it was searching) and eventually the screen finishes loading, however, it is completely blank - Ie. No folders or files are displayed.
All other network drives such as K: (same Server as G
and S: are accessible without any problems. It seems as if they have 'dropped off' the network somehow? The strange thing is, PING times to SERVER1 are fine and all other network services, such as Internet connectivity and e-mail are OK.The following troubleshooting has been done without much success:
1. Disconnecting and reconnecting the \\SERVER1\general$ drive as G: (On the spot, without rebooting or logging off) - This sometimes rectifies the issue, in most cases this does not
2. Logging off and logging back on the PC (Re-running the login script to map the drive) - This sometimes rectifies the issue, in most cases it does not
3. Rebooting the PC (Re-running the login script to map the drive) - In most cases this rectifies the issue
4. Refreshing the view (F5) in Windows Explorer - Does not resolve the issue
5. Closing Windows Explorer and accessing G: drive again - Does not resolve the issue
6. IPCONFIG /release and /renew - Does not resolve the issue
7. Network cable and data port tested OK
8. Share and access permissions are OK
All clients are running Windows XP Professional SP1 or SP2 in a Domain environment. All the file servers mentioned above are running Windows 2000 Server SP4
Does anyone there have any suggestions? It is driving us mad! Some days G: drive is accessible without any problems, but then all of a sudden this re-occurs... Strange indeed!!
Any help would be much appreciated.
Cheers!
