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HELP: IP OFFICE WITH VOIP.MS LINES NOT ROUTING PROPERLY

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IPOFFICEPA

Technical User
Sep 11, 2021
1
US
I have an R11 IP Office and I recently added lines for each of the users on the system. I have setup the credentials under a SIP Line, and they register perfectly. But when somebody dials any of the numbers, it only goes to the main reception phone, and not directly to the users. I checked incoming call routes, and it all looks ok. Each line has a separate incoming ID. I need this operational for Monday. Any help would be appreciated.
 
How did you set up your SIP URI under sip line?

Screenshot would be great!
 
Have you configured your Incoming Call Routes? As @icet500 said Screenshots would be awesome to help you out.

Thanks, Tim
Adelaide, Australia
 
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