Hi, I'am using panasonic tda100 with trunklines 851-6666 and 851-2341 respectively, the pilot number is 851-6666
and 851-2341 is the auxiliary. What i want to do is to distribute all the incoming calls from the trunk line to the operator extension (101) and
if the operator is busy or no answer the call will go the extension that I want to assign. The two CO incoming lines is configured as;
TRG = 1
Line Hunting order = High-> Low
DIL table & port Settings -> Distribution Method = DIl to the operator's extension number (101)
Extension -> wired Extension ->Extension Settings
Main -> Intercept Destination = 123 (extension number I want to assign if the operator is busy or no answer)
Is there anything that I miss to configure? right now it does work what i want to be. Your inputs are highly appreciated! Thank you in Advance!
Please see attached pictures for more details.
and 851-2341 is the auxiliary. What i want to do is to distribute all the incoming calls from the trunk line to the operator extension (101) and
if the operator is busy or no answer the call will go the extension that I want to assign. The two CO incoming lines is configured as;
TRG = 1
Line Hunting order = High-> Low
DIL table & port Settings -> Distribution Method = DIl to the operator's extension number (101)
Extension -> wired Extension ->Extension Settings
Main -> Intercept Destination = 123 (extension number I want to assign if the operator is busy or no answer)
Is there anything that I miss to configure? right now it does work what i want to be. Your inputs are highly appreciated! Thank you in Advance!
Please see attached pictures for more details.