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Help in choosing telephone system

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gtgren

MIS
Jan 31, 2003
116
US
Hello
I need some help on picking the right Telephone system for a new office. I have a computer background and have no knowledge of telephone systems. Can someone please tell me what is good company to review, what are great products, costs, etc?

Here is the current office situation:
Employees: 1 to 4
Office Size: 2000 square feet
Office Networking(I do not if this matters or not): Will use a Windows 2000 networking with Wireless connections.

I have just begun to do research on the different telephone technology. Based on my research it seems that I should use :

*Key Systems versus PBX,
*Get a digital system because they tend to be better equipped to connect with accessories such as voice mail or caller ID.
*IP telephone technology is getting better and a good choice.

The main company that I have seen is Avaya.

Like I said I have no knowledge about telephone systems, so any input would be greatly appreciated. I may have missed the target above and not taken in account many things. So experts talk to me! Thanks :)
 
I would recommend one of two Avaya Products. First is the Partner system. We install alot of them for small businesses. You could buy the Partner Messaging Card and you would be set. The Partner phones are durable and the entire system is strong. I have installed them for Doctor's, Restaurants, and other small businesses. The second is the new IP Small Office system. This has just came out and I don't have the actual customer experience. It seems like a good system.
 
The brand new IP Office 2.0 will give you all the functinality needed in 1 box(remote access, wireless AP, IP telephony, messaging, music on hold, etc.
Let me know if I can help...
Databright[peace]
 
As a person with YEARS of experience with the LEGEND/MAGIX and PARTNER systems, I feel that the new IP OFFICE SMALL would be the way to go.

It even has some wireless capabilities that can save a lot of time and money on the install (providing the environment is OK for wireless).
 
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