HELP! Hard drive Full error message? = No Voicemail

[tech1999]

Hello,
My BCM 400 (3.7f) voicemail will not come up, It has been working great.

I get this warning message when I tried to schedule a restart via maintenance tools.
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Warning: fopen(E:\Nortel Networks\Archlog\Jobs\bcmrestart12222006091458.bat) [function.fopen]: failed to create stream: No space left on device in F:\Program Files\Nortel Networks\Voice Platform\include\maintBody.php on line 625309829
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When I login via telnet I get this message: (There is not enough space on the disk) see below:


1. Platform Initialization Menu
2. System Configuration
3. Configuration Wizard
4. Media Services Card System ID
5. Diagnostics
6. System Status Monitor
7. Command line
8. Restart the system
X. Exit
There is not enough space on the disk.
There is not enough space on the disk.
There is not enough space on the disk.
There is not enough space on the disk.
There is not enough space on the disk.
+-----------------------------------------------------------------------------+
Product Version: BCM400 | Release: 3.7 | Build: 2.4f | Host: zurek
+-----------------------------------------------------------------------------+
Init Status: Complete(6.2) | Config status: Valid | Service startup: Auto
+-----------------------------------------------------------------------------+
There is not enough space on the disk.
Motherboard: SH815 | PCI Cards: MSC Empty Modem LAN LAN | MSCVersion: 30DiC0

-----------------------------------------------------------

This shows drive status for E and F

DriveID: E
DriveType: Fixed Drive
Size: 2056288KB
Free: 0KB
SerialNumber: 6F6F01A4
VolumeLabel: LOGS
FileSystem: NTFS
MaxFileNameLength: 255

DriveID: F
DriveType: Fixed Drive
Size: 2056288KB
Free: 150148KB
SerialNumber: 832B1AF9
VolumeLabel: NNACTIVE
FileSystem: NTFS
MaxFileNameLength: 255

How can i free up some space? Temp files? from the command line? PLease help!

Thanks
TECH1999

 

[TLDuk]

Do you use RCC ?

I found a directory full of call log data that was not being deleted on the E: drive gave me similar problems..

 

[tech1999]

TLDuk,
I telneted in, went to the command prompt and did the old fashion DOS commands and deleted those log files, rebooted and all was fine.

Thanks for your imput!

What is RCC?

Thanks
Tech1999

 

[TLDuk]

Reporting For Contact Centers i believe the BCM generates log files even if you arn`t using it, if you have a call center setup..

I have only seen this problem once on a 3.6 site and its never happened again since patching it up...