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HELP!! CAN"T LOGON TO WINDOWS XP 1

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Jan 30, 2001
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I installed PCanywhere version 9.2 which apparently is not compatible with Windows XP, now I have problems booting into Windows. Is there a way to do a registry restore from Dos or a utility that can help me fix these problems.
 
You could try 'last known good configuration' by pressing F8 while booting.
 
Can you get into Safe Mode? Can you load the Recovery Console. Pc Anywhere is using a file Awgina.dll instead of Windows XP file Msgina.dll. This is likely the cause of your problem. Awgina.Dll is probably located in System32 folder or maybe PC Anywhere folder. Removing this file may help the situation. If you can remove it via Safe Mode or Recovery Console (or DOS if you are FAT32) it might let you login.

Ofcourse you may be stymied if Awgina.Dll is pointed to by any setting in the Registry. However with a bit of luck if Windows can't find Awgina.dll it might use the default dll to let you login.


Microsoft Knowledge Base Article - Q302346
How to Restore the Original Logon Interface in Windows

Microsoft Knowledge Base Article - Q294737
Architecture of Fast User Switching
 
ww23,
Do not be alarmed, I have written a kb article about this at work... I do not have access to the article since I am traveling today, but will be in the office in the morning of the 6th (tomorrow).... I will post the article here... In the future, if you install pcAnywhere 9.2 on a windows 2000/windows XP box, do not reboot until you have run live update or downloaded and installed the patches. The awgina is not the problem here, nor do you have to reinstall XP on itself... you will, however, need to be able to get into the recovery console... there are three services that you will need to disable. I don't remember what they are offhand, but will repost tomorrow... debonairOne

"I look in the mirror and what do I see..."
dboneanime.gif
 
I have this problem periotically on an XP Pro pc on my local lan.

log on as administrator copy your profile to the desktop then
delete your profile from system properties user profile then log back in creating new profile then go back to administrator
copy old profile into new
done
 
I installed PcAnywhere 9.2 on WinXP SP1, and it changed my logon process, but did not crash. After logging on, however, WinXP froze for about 5 minutes (no apparent activity going on in the computer). I uninstalled PcAnywhere, and it completed fine. I couldn'd find any trace of PcAnywhere from the filesystem, or from the Registry.

However, I am still stuck with WinXP freezing after logon. The logon process was changed to the default WinXP process, and it freezes while saying "Loading your personal settings". After about 5 minutes, the logon completes, and everything else works okay.

Anyone experienced this before, and/or know how to get rid of the delay???
 
Whilst ghettolifenj's suggestion is certainly one way of saving your profile ... another alternative is to boot the system into safe-mode (F8 on boot-up), and log on as the administrator.

* Open Windows Explorer,
* navigate to your current profile
* rename it - I recommend that you use the current name
with a .ba! extension
* reboot the computer
* log-on

The system should then create a new profile for you, using the default user's profile as the template. This then leaves you to drag and drop the relevant documentation / icons across.

This should solve your problem

Personally, I'd cough-up £30 and buy Norton Utilities 2002, (which is XP compatable), and run WinDoc just to ensure that you've no broken links, ActiveX/Com error ect ...

I've been using Norton Utilities since the early 90's, (my first XT - sat in the loft still has it's original copy installed from a 5.25" floppy), and although some of the original systems are no longer included, I certainly find that WinDoc solves many problems with the systems that I engineer.

 
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