Kelly Wilson
Technical User
Hello
We have a 3 unit 2700 system. With the #1 running an intigrated roll printer and # 2 and #3 using ea using a thermo printer.
Attached to the #1 is the printer line that runs to the kitchen printer and forwarded from there to the bar printer.
After a power outage the kitchen and bar printers are no longer working and the #1
Unit had lost all its programming and will no longer communicate with the other 2 units.
I borrowed the idn ports, put them in the kitchen and bar printers, changed the dip switch and the printers will work in place of the thermo printers. So I assume I need to buy new comm idn for the K/B printer.
Now if I use the working idn ports in the K/B printers and change the dips back to their normal settings they still won’t work plugged into either of the Remaining #2 or #3 units as remote K/B printers.
So I have a dilemma while waiting for the new COMM Idn to arrive. I would like to use one thermo unit at the terminal(which I have working) and use the other working IDN comm in the kitchen printer. If only I can configure the kitchen printer to work through one of the remaining units. Any suggestions folks? By the way I have a large surge protector on this system that has worked through many power outages so I may be wrong about that. I do know that I have to blown idn comm ports and a fried terminal.
Thanks so much for reading.