Hello All,
We have programmed ccs but facing this issue all calls are coming only to one HMP port meaning the first call is hearing the welcome message and other calls at the same time only hear ring back tone without any welcome message.
Note that all HMP ports are connecting, and registered. All are in the same group and i have 1 ccs agent logged in!
We have programmed ccs but facing this issue all calls are coming only to one HMP port meaning the first call is hearing the welcome message and other calls at the same time only hear ring back tone without any welcome message.
Note that all HMP ports are connecting, and registered. All are in the same group and i have 1 ccs agent logged in!