Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Hear a Clunk,Harddrive light stays on,and pc freezes?sometimes resumes

Status
Not open for further replies.

lordgalla

Technical User
Apr 1, 2005
253
US
Hello;I have a windows Xp Pro SP2 Machine,2 WD ATA100 Hardisc's on primary,Master,Slave,and A Dvd Burner on the secondary,Master..Drice C is a 200gig drive with only 40gig used,drive D is a 320gig drive with 195gig used.Every once in a while intermittent,I'll be sitting there doing nothing,computer on,and all of a sudden,I here a clunk,the harddrive light is on steady,computer freezes,sometime blue screen,and sometime it recovers itself,and unfreezes??so I'm not righting or reading to the drive when it happens.I have taken out the D drive,and ran Western Digitals first 2 tests on there Diag.software and they pass,I ran this drive in another computer for 6hr stright,I don't think it's the Drive? and I can't find anything wrong with it? I have been running the computer with just the C drive single,no jumper,on the primary,and the dvd on the secondary for 2 days now,and it dosen't do it? I don't know if it's the harddrive or something in windows xp or what??Any Idea's on this weird thing going on when I put the D drive back in,What could be causing this?? Ran virus checks,spyware scans ect.all clean.Baffled on this one? The D drive is a little over a year old.
 
Have you checked Event Viewer? Probably unlikely in view of the freezing up, but worth a look.

Are the drives well ventilated or are they getting very hot?

I'm assuming that you have the drives correctly jumpered, and the BIOS is detecting them correctly. Try resetting CMOS and let the BIOS find the drives again.

Try changing the IDE cable. You could also try altering the configuration so that the primary and secondary motherboard IDE interfaces each have one hard drive attached.

What about the PSU - Plenty of Watts available? What is quoted max Watt output?

ROGER - G0AOZ.
 
So have you checked both hard drives with diagnostic?

Have you run chkdsk on both drives?

echoing roger - event log - wrt hard drives, see if any 'bad block' entries
 
yes I have run chkdsk on both drives,no problems I am going to change the cable,and put 1 harddisc on primary and 1 on secondary.the one on secondary will be slave to the dvd burnner.and see what happens then.
 
The drives are well vented and plenty of room in the case.What would event viewer have to do with it??
 
Event Viewer gives a record of what is going on with the operating system, and how it interracts with the hardware. If, for instance, the drive developed a bad block, this would show up in Event Viewer. If a driver or a DLL became corrupted or couldn't run, this would likely appear as an error in the log. It could also show if a Windows Service stopped abruptly for some reason.

We're not suggesting that Event Viewer holds the key to your particular problem, but it's a very useful record of events that have taken place which often help to troubleshoot Windows problems. As I said, it's worth a look...

You didn't say anything about your PSU, Wattage rating etc. A unit which is running near its max, might suffer voltage sag on one or more rails particularly if the mains voltage fluctuates. Again, worth a look, if only to eliminate it from your problem.

ROGER - G0AOZ.
 
It has a 550 watt power supply,thats all I know about it at the moment,I ran chkdsk on both drives all ok.I changed the Ide ribbons,and changed thing around a bit.I put the C Drive on the primary alone as a single drive,and the D Drive on the secondary port with the Dvd Burner,Dvd Master,Drive Slave..Rebooted computer,ran virus scans on both drives,and spyware scans on both drives,all seems to be working ok at the moment.I checked the event viewer as you said before,found a couple things in there like (error Harddisc Controler Drive D)
seen this error a couple of times.Maybe it is the drive?? Well I'm trying this new setup now to see if it does it again.Leaving Run Overnight to see if it's locked up in the morning or what's going on..Will come back here later tomorrow.Will see what happens.Thanks
 
Your problem sounds like a HDD getting ready to fail. What is the Event ID and exact text?

First thing would be to isolate exactly which drive is doing it. The text in the Event ID may say that, but trial and error is another way.

Be systematic. You went with just your C: drive and nothing happened, that lowers the chance that it is that drive. Next I would add ONE drive or the other, not both. See what happens after a while, then remove it and replace with the third. Troubleshooting 101.

Finding out which drive is causing the problem (and it sounds like a physical fault) is your first course of action.

Tony

Users helping Users...
 
Judging by the noise it sounds like a mechanical problem. I'd also say it's about to fail. Can you identify WHICH drive exactly is causing the problems? If you get an HDD controller error for drive D: then most likely that's the bad drive, especially since you say you get no problems if you remove it.

It might be a controller issue; what you can do is put the drive on another IDE channel (the Secondary one, slave to you DVD burner) and see if the problems go away. However, I think it's a mechanical problem with the drive.

I'd get off all the files off drive D:, than format it (not Quick format, but the one with the scan for bad sectors). You can than try using it again (w/o putting very important files on it in case it fails). If it starts acting up again, most likely it's dead.
 
I put the Drive on the secondary channel slave to the dvd drive.and the c drive single on the primary,and it's been running fine for 2 day's now.Could that have fixed it?? Seems ok so far.why would have that changed fixed it?? It hasen't done it yet,2 days now.Still testing ok at this point.
 
I had something similar once; but the difference was that once the 'clunk' locked up Windows, it stayed locked up. The drive manufacturer's diagnostics said the drive was fine. I replaced the drive & the exact same thing happened with a second drive, so I started digging.

Eventually, what I discovered was that the drives in question were fine. However, one female pin in the molex power plug from the power supply was slightly stretched/loose. Apparently certain heat/air movement conditions would be just enough to interrupt power to the drive and produce this event. That probably isn't your case, but might be worth a look.
 
There is a known problem with a run of Molex connectors from 1 manufacturer that were shipped to many computer makers. I have had about 3 so far.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top