bigbobbyc718
Technical User
I have a 3904 receptionist whose phone got accidentally deleted. I installed the phone back with as many features as I could remember. This is the problem she is still having. She answers all calls on her headset. When she has a call on key 0 and another call is coming in she claims that she put the first call on hold and she hits the headset button to retrieve the second call. Right now she has to hit the rollover button on key 1 in order to get the second call. I played with cls:OLA,IRA,XHA, and some on the options features within her phone(headset enabled, default on-hook path)
Please help.
Please help.