HDX - SEND info to third party

[Sylric]

Good day,

My initial goal was to send information to a third party application by using HDX. I would like to use CLID and agent ID to interact with my ERP software.

Do I have to register my application somewhere?
Can I start executable through scripting and send info to it?

Do we absolutely need developper toolkit from Nortel?

I tried to read the Scripting 2 guide where they talk about HDX but there is not much information.

Thanks a lot!



Sylvain Richard

"Work is like an adventure. You have to fullfill goal to progress in your journey.

 

[StanleySteamer]

Did you read the Database Integration Guide? You will find it in the documentation cd or online. #297-2183-940.

 

[Utreg]

In the scripting Guide there is also a section about sending and receiving data (via provider.exe). Is this the executable you want to start?
Think the Nortel developper toolkit is not needed.

Have no HDX experience but you can find configuration tips in the 'Contact Center Manager Database Integration User Guide':

http://support.nortel.com/go/main.jsp?cscat=DOCDETAIL&DocumentOID=856636&searched=hdx