HCI Reroute on MAS 3.0 with Clustered MCD?

[EPearson]

I have 2 clustered 3300 MCD 5.0 with MAS 3.0. Is anyone using HCI Reroute/MiTai for MWI? Right now I set up the MWI with DTMF to PBX...most Mitel guys are telling me to set uo HCI Reoute...however the MAS Installation and Maintenance says the following...pasted...Anyone thoughts on this?

Program Message Waiting Indication
You can program Message Waiting Indication to flash a lamp on a user’s phone when the user
has a voice mail message waiting in their mailbox. There are two possible configurations:
• You can configure the system to use DTMF signaling to send the message waiting indication
to the voicemail port. This configuration supports multiple MCD network elements in a
cluster, but requires an additional voicemail port.
OR
• You can configure an HCI Reroute phantom hunt group to route the message waiting signals
to the user voice mailboxes. This configuration is only supported for one MCD system, but
it doesn’t use a voicemail port.

 

[kwbMitel]

HCI reroute works on multiple systems without issues.

I only came across that note after having set it up successfully for years.

I have never had any issues with Mitai MWI on any number of systems.

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What's most important is that you realise ... There is no spoon.

 

[sarond]

I came across that note aswell and Mitel TAC told me there is no issue with Mitai MWI.

Maybe it means one MCD system can be multiple controllers in a cluster rather than networked sites...

 

[Supernova99]

HCI reroute has issues when in failover (resilient)
I have not managed to get it to work when all phones have gone resilient, hence the advice to use DTMF to PBX

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