hba bluescreening??

[Timithy]

Hey..

I setup arcserve 11 in a test lab, and it seemed to work great. I put it on my san (with all the req'd options) and when I try to do a device config, my computer bluescreens, pointing to an exception error on a cpqfcftr.sys file, which is the compaq fibre filter driver for my hba's. Running an MSL5000 library with all the routers and switches that it came with. I installed the latest compaq drivers for the hba, and I disabled all the compaq scsi monitors from the compaq monitoring utils.

Would this mean I have a bad hba? or does someone have a another idea?

 

[Fredje]

Hi,

I cannot help with technical mathers on this because I meet problems with BABv11 and Compaq/HP libraries (3 in my case)
I can only give you my little experience...

I think there are great software problem between BABv11 & MSLxxxx.
I have 2 DL380 witch 3 MSL5026. HP/Compaq hardware standard are respected and I meet problems on all of my MSL's:
1. Multiplexed Backup cannot be restored because of "random" errors...
2. Engines crashes without any explanation (Cannot connect engine). Problem is: it occurs during the backup
3. Database (VLDB) index corrupted +/- 10 times in 3 weeks
4. Inventory of slots fails without error

However I reinstalled the server, windows & the application many times for ALWAYS the same result.

I can invite you to read the two posts here below:

http://www.tek-tips.com/viewthread.cfm?SQID=817091&SPID=478&page=3

http://www.tek-tips.com/viewthread.cfm?SQID=840661&SPID=861&page=1

I'm troubleshouting the problem since 3 weeks and my advice now is HP/Compaq MSLxxxx must not be in the HCL of BABv11...for a few time more...

Well, now I (re)installed the software for a last "test" time if I'm not satified I got no other solution than downgrade (reinstall) in ARCserve 2000 (v7)...

Fyi,

Fredje

 

[davidmichel]

Also disable the library from under the OS Device Manager media changers, and the tape drives, so that the OS drivers for the library and tape drives will not load.