Having trouble accessing a outgoing trunk from a internal TIE trunk

[dgrivois]

We have a internal ISDN pri TIE trunk used for our VTC system that is not able to dial out on any of the outgoing trunks (Local, DSN,Long Distance). We turn on D-channel messaging on this trunk and come up with this when it is trying to dial out.

DCH 35 IMSG SETUP REF 0000800A CH 0 TOD
CALLING #: NUM PLAN: NUM UNKNOWN/UNKNOWN (UNKNOWN)
CALLED #:7905025330071 NUM PLAN: E164/NATIONAL / NPA

PRI227 DCH: 35 DATA: 00000004

DCH 35 OMSG REL COMP REF 0000800A CH 0 TOD
CAUSE :INCOMING CALL BARRED

There is a ADTRAN 830 that is doing the call setup and bonding 6 channels (384k) for the VTC system. We are not able to figure out what is causing this to be barred.

 

[KCFLHRC]

What is the NCOS of the trunks connected to the VTC

 

[Splic3d]

Also check to see that Trunk to Trunk is allowed on the routes.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[Splic3d]

Sorry - that setting is in NET_DATA.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[dgrivois]

The trunks are setup with a NCOS that allows calls to all the outgoing trunks.

The settings in NET_DATA is setup for trunk to trunk

 

[KCFLHRC]

What does all this mean

7905025330071

What is the 790 for in front of the phone # ??

 

[dgrivois]

the 790 is the direct access to the outgoing trunk (ACOD)

 

[KCFLHRC]

I think I would try it with the BARS, "9", access and see if it works. If you are using the ACOD then it won't even look at NCOS.