Haunted phones

[phonaphobic]

I have 2 phones that are ringing each other without anybody dialling the numbers. A phone will ring and the display says the person who has called but this person is not on the phone so if the ringing phone is answered there is none there but if the person who made the call picks up the phone then they can talk to each other!?!?!? I hope that makes sense!! Also both extensions are no experienceing bad lines with them crackling occasionally. and also the handsfree turns itself on on both phones!!! this is very bizarre - has anyone else come across anything like this? The 2 phones in questions are situated next to each other on 2 desks and the wall socket they plug into are next to each other. They are on differnet cards on the switch and the ports are not close together.

 

[wolfi24]

Please post set's program .

Wolfi

 

[mikeyb123]

do a print of the TN's for each of the phones. how are they set up?

"Empowered, embattled, embittered - what am I?"

 

[phonaphobic]

both identical to this except for dn/tn etc

DES M3820
TN 005 0 00 07
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7618
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 15
SSU 0010
LNRS 16
XLST
SCPW 7618
CLS TLD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSA-CSI SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD AUTU
GPUA DPUA DNDD CFXD ARHA FITA CLTD ASCD
ABDA CFHA FICD NAID BUZZ
UDI HBTA AHA DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRA ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC
CPND_LANG ENG
RCO 0
EFD 5000
HUNT 7618
EHT 5000
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 7618 2 MARP
CPND
NAME MAXINE PARR
XPLN 27
DISPLAY_FMT FIRST,LAST
01
02 AO6
03 RGA
04 RNP
05 CFW 4 7627
06 USR
07
08 TRN
09 PRK
10 RDL 16 7
11 DSP
12 SSU 0010
13 SCC 7618
14 MWK 5000
15
DATE 24 FEB 2004

 

[gregdeike]

my first question is why do you have them programmed to hunt and fwd right back to the extension? It should be programmed to go to voicemail or somewhere else besides itself.

 

[mikeyb123]

I would out them and put them back again. If possible re do all the cabling. ie replace the jumpering - check the socket etc

"Empowered, embattled, embittered - what am I?"

 

[one234]

Hi,

I also had this problem a couple of years ago (The phantom calls)...

It took me weaks to figure it out. The problem was transfer...

Somebody would call set A. Set A wants to transfer the call to set b. Set b doesn't answer. Set a takes back the call WITHOUT pressing RELEASE first.

Set b keeps ringing. Set b person comes back to his/her desk. Picks up the phone... And guess... Nobody is there...

Maybe this is your problem...

Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[ArchTelecom]

Just a hunch....temporarily, nul key 03 to remove th RGA feature. See if the problem goes away.

 

[Nortellian]

sounds like a wiring problem. change the feeders or look at the jack.