Has anyone noticed a lot of Maxtor HDD failures ?

[knowledgeisnetworkin]

I work for a company that does warranty hardware repair for DELL computers. What I've noticed from the past year (2004) is that I get a lot of service calls for bad Maxtor HDD's. I am trying to compile all of my calls I had for the year of bad HDD's to see if theres some sort of pattern. Im looking over serial numbers, of each drive and seeing if maybe a bad batch of maxtors were made, and at which time.

Has any1 of you happen to notice a lot of bad Maxtors ?

 

[paparazi]

I would agree but as maxtors are as common as "FORDS" then I guess it may just seem that way.
Personally I prefere Seagates and Samsungs for reliability.
Martin

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[tazuk]

At my last company we had a series of HDD failures in desktop Dells (GX260s if memory serves) just before I left - I believe it was 15 failures in 2 working weeks, happening during normal usage.

I also stick with Seagates following problems with Maxtor failures at home last year.

TazUk

Blue-screening PCs since 1998

 

[mainegeek]

I have seen alot with S.M.A.R.T errors. Mostly 30 and 40 gigs and shortly after the warranty had expired.

 

[cdogg]

In addition to similar experiences as above in supporting Dell desktops, I've also personally owned 3 Maxtor drives (20GB, 80GB, and 120GB). One failed (120GB), one is exhibiting a S.M.A.R.T. error (80GB), and the other has 10 or more bad sectors (20GB).

Luckily, I have yet to receive a real complaint from custom builds I've done for family and friends using Maxtor drives. Of course, most of those PC's I've built using Maxtor are less than 3 years old.

I agree that Samsungs and Seagates are generally considered more reliable.


~cdogg
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[Tsukk]

just to add with comments
I'm being working with Samsungs HDD for quit a period of time and found very reliable.
I have seen few Western Digital hdd crahed but never seen Samsungs fail.

 

[SNMINC]

Thought I'd add my tu'pence worth. I have an 80GB Maxtor HD which was purchased last July. It failed to boot and was replaced under warranty in September. The replacement has failed after my electricity supply tripped out yet my Primary HD an IBM Deskstar 36GB is still soldiering on (despite the supply failure) so I guess the moral of the tale is to avoid Maxtor's.

Thanks for listening,

S & M

 

[user1kostya]

I think that indeed that was a horrible batch of drives made.

I had one 200Gb maxtor develop bad sectors after 4 weeks after purchase, at which point it was replaced by a new one.

Then, a year later, two such drives started to develop bad sectors within 2 weeks from each other. One of these is the replacement drive.

It seems as if the continuous work of these drives is limited to 1 year + 1 week. How convenient considering the reduced 1 year warranties!

 

[noisecode]

I had a maxtor diamond max 40gb hard drive that made clicking noises on system shutdown which then proceeded to die, about 3 months before warranty expired. I got a replacement which now also clicks. I've got crossed fingers.

 

[garebo]

I have seen many and several studies and forum polls.
The results are that there are about the same percentage of failures of hard drives. Maxtor only looks bad cuz they sell so many. Samsung looks good as they sell so few, its like that.
Except for the various bad batches, like the notorious IBM Deathstar, sorry, Deckstar. If i recall it was in the 30 to 60 gig range, kinda forget now.
And there are examples, as above, with Maxtor I know there were some bad Fujitsu drives around at one time as well.
But, i can tell you also that these studies and mostly forum polls lean toward seagate and samsung as being favorites.
I have had a few maxtors go bad but i just had a western digital 60 gig go bad on me last week, glad i do regular backups otherwise it would have been 40 or 50 gigs of stuff down the dumpster!


Good advice + great people = tek-tips

 

[garebo]

I didnt read the whole post here. But having done so, it cements in my mind what i said, that most tech people tend to drift toward the seagate and samsung drives.


Good advice + great people = tek-tips