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Hardware problems with Geforce MX 4000

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NetNomad312

Technical User
Jun 16, 2004
27
US
I apologize if this question has been asked before... I see that Geforce video cards are quite common, but the only thread I saw recently that deals with mine doesn't really match my problem.

The computer I am using is new, custom assembled (although not ordered by me) and delivered instead of purchased directly from a store (IOW, not your usual Dell package or whatever). My OS is Windows XP with service pack 2, and the video card is NVidia's Geforce MX 4000 (I'm told this is a bad card for most new games, but I don't care; I don't play new PC games).

It has become nearly impossible to watch any video files, or to play Doom (classic Doom, not the new Doom3), for more than five minutes or so without being hit by an error screen (everyone's favorite bluescreen-of-death). 9 times out of 10 the error I get is IRQL_NOT_LESS_OR_EQUAL. It seems to happen at random, and I've gone everywhere from two seconds to twenty minutes without getting one... but I always do eventually.

I've asked several other people (some who had a clue what they meant, others who were just guessing)... these were the possible explanations I was presented with.

* A USB mouse was causing the trouble... I switched it with a PS2 mouse, no change.
* The card's driver was at fault... I downloaded and installed the newest driver (uninstalling the old one first as the directions said). No change.
* It's a memory issue. I defragmented the RAM, no change.
* The card is simply not compatible with the motherboard... possible, but the thing is new and I'd really rather not get a new one
* Some people have suggested formatting the HDD and reinstalling XP as a "when all else fails" solution... this is not possible for me because we never got an installer disc with the system.

One person explained the cause of that IRQ error... how the processor uses the IRQs 0-15 to handle priority and such. The error comes because, apparently, the card is trying to access an IRQ it's not allowed to access. But what really disturbs me is that, on the resources screen of the properties window on the card, Windows claims that the card's IRQ is 16. How is this possible?

I was wondering if anyone here has ever had the same problem with this card (the only person I remember talking about this or a similar card claimed their IRQ was 11... which is in the normal range). Any help is appreciated, thanks.
 
The person explaining to you about IRQ's is out of date IRQ 16 is fine. Can you list your full PC spec for us :).

My experience with Blue Screen of Death is that it's usually (post win98) hardware related. Have you been through the event logs on the system? (Start, Control Panel, Administrative Tools, Event Viewer). It may give you further details.
 
Okay, I took a look at them, but what are they supposed to tell me? I can see when a BSOD happened, but it didn't seem to tell me why.
 
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