Hardware or software problem?

[wanoenner]

I have a 3 week old NEC ND2510A dual layer burner that is no longer reading any type of disk. Windows is still recognising the drive. If I try exploring any CD or DVD the explorer window shows the drive as empty. My dvd player is still reading disks fine. I have made no hardware or software changes. I am running windows XP.
Will this more likely be a hardware or software problem? Can a problem with the OS stop the NEC reading disks?

 

[projector1]

have you got another machine you could try it in?
you could try reinstalling it
also if it is only 3 weeks old and under warranty, take it back!
When you say not reading any type of disc does that include cdroms aswell, i had laptop that's dvd/cdrom combo thats dvd reader stop functioning, the drive could read cd's but not dvds

 

[paparazi]

wanoenner
I would try and connect it to another PC but odds are it is a faulty unit.
Martin

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