Download SDFix and save it to your Desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Please then reboot your computer in Safe Mode by doing the following :
* Restart your computer
* After hearing your computer beep once during startup, but before the
Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, the Advanced Options Menu should
appear;
* Select the first option, to run Windows in Safe Mode, then press
Enter.
* Choose your usual account.
* Open the extracted SDFix folder and double click RunThis.bat to start
the script.
* Type Y to begin the cleanup process.
* It will remove any Trojan Services and Registry Entries that it finds
then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts the Fixtool will run again and complete the
removal process then display Finished, press any key to end the script and
load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and
also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on
the forum).
* Finally paste the contents of the Report.txt back on the forum with a
new HijackThis log
_____________________________________________________________________
NOTE: If you have downloaded ComboFix previously please delete that
version and download it again!
Download ComboFix from
http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe"]
Here[/URL]
or
Here
to your Desktop.
Reboot to Safe mode:
Restart your computer and begin tapping the F8 key on your keyboard just
before Windows starts to load. If done right a Windows Advanced Options menu
will appear. Select the Safe Mode option and press Enter.
Perform the following actions in
Safe Mode.
- Double click combofix.exe and follow the prompts.
- When finished, it shall produce a log for you. Post that log and a
HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its
running. That may cause it to stall
Download AVG Anti-Spyware
* Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
and double-click it to launch the set up program.
* Once the setup is complete you will need run AVG and update the definition
files.
* On the main screen select the icon "Update" then select the "Update now"
link.
* Next select the "Start Update" button, the update will start and a
progress bar will show the updates being installed.
* Once the update has completed select the "Scanner" icon at the top of the
screen, then select the "Settings" tab.
* Once in the Settings screen click on "Recommended actions" and then select
"Delete"
* Under "Reports"
* Select "Automatically generate report after every scan"
* Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
later in safe mode.
* Click here to download ATF Cleaner by Atribune and save it to your
desktop.
* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.
o If you use Firefox:
+ Click Firefox at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords,
please click No at the prompt.
o If you use Opera:
+ Click Opera at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords,
please click No at the prompt.
* Click Exit on the Main menu to close the program.
* Click here for info on how to boot to safe mode if you don't already know
how.
* Now copy these instructions to notepad and save them to your desktop. You
will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in
safe mode:
have hijack this fix these entries. close all browsers and programmes before
clicking FIX.
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
Run AVG Anti-Spyware!
# IMPORTANT: Do not open any other windows or programs while AVG is scanning
as it may interfere with the scanning process:
# Launch AVG Anti-spyware by double-clicking the icon on your desktop.
# Select the "Scanner" icon at the top and then the "Scan" tab then click on
"Complete System Scan".
# AVG will now begin the scanning process. Be patient this may take a little
time.
Once the scan is complete do the following:
# If you have any infections you will prompted, then select "Apply all
actions"
# Next select the "Reports" icon at the top.
# Select the "Save report as" button in the lower left hand of the screen
and save it to a text file on your system (make sure to remember where you
saved that file, this is important).
# Close AVG and reboot your system back into Normal Mode.
* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is
found,
click the yes button when it asks you if you want to cure it. This is only a
short scan.
* Once the short scan has finished, Click Options > Change settings
* Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
* Back at the main window, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click next icon next to the
files found: IPB Image
* If so, click it and then click the next icon right below and select Move
incurable as you'll see in next image:
IPB Image
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it
can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose
save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will
be moved/deleted during reboot.
Post a new hijack this, the combo, the sdfix log, the dr web scan log and the AVg antispware log!
Member of ASAP Alliance of Security Analysis Professionals
under the name khazars
