I'm sorry for my vague discription. It's been a very frustrating week, to say the least! Anyway, my hard-drive was
headed towards failure. My laptop all of the sudden froze one evening. I was able to do a hard re-boot, but when Windows started up normally, it took forever for the computer to respond to my mouse clicks. After a while, I re-booted into safe mode and did a diagnostic test and it said "Msg. Unit 1: Drive Self Test failed. Status byte = 70..."
Later, out of desperation, I tried to perform a system restore. The error message I received was: "The disk OS (C

has errors. Windows has detected file system corruption on OS (C

. You must check the disk for errors before it can be restored."
I then called Dell and the technician asked me a few questions and determined that I needed a new hard drive and sent one out that day.
In the meanwhile, I was able to boot-up in safe mode and save most files and all of my pictures, etc., to a disk.
The files I was referring to in my first post were those I'd saved on my AOL account (mostly important emails). I completely forgot about them before un-installing my failing hard drive. So...
Hopefully this is more clear. I just need to get ahold of my AOL files saved in my account and copy them and then permanently delete them.