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Hard Drive detected as hard drive 3 not 0

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austinh

Technical User
Aug 9, 2002
144
US
I installed a new hard drive and set the jumpers to master and it was detected when trying to install windows 2000 but when it tried to load up it couldnt find the hard drive and gave me a read error. I checked the bios and it is set in the ide drives as hard drive 3 instead of hard drive 0. Hard drive 0 is what the computer looks for when first booting up. How can I get the comp to find the hard drive. I have tried changing the jumper settings to cable select and I still couldnt get it to work. Please help!!
 
Are you leaving out some details? What exactly happened when you tried to install 2k? How many other IDE devices are connected to machine and what's connected where? (Eg, are you sure you haven't got IDE cable attached to second rather than first connector on board - 2k should still install and boot fine in this situation). Have you got andditional contoller cards (so more than 4 IDE devices).
 
1st a question: what is IDE 0 listed?
What size is the hard drive?
Is there another OS or another drive on the system?

If there is another OS/drive, either remove the drive for now or jumper it slave and add it to the chain as primary slave and set the new one as primary master (jumpered master).
You may well find after getting things lined up correctly you'll need to reinstall the OS...but not so bad right at the 1st.

These are variables you left out of your explanation...so if I miss diagnosing the problem it'll also be because you've left me to make assumptions based on guesswork.

Otherwise, here's a list of things I'd do:

1st thing to do is check cables and make sure you're connected to the 1st IDE connect. (just a preference, not a necessity, keeps it simple when you get a routine)

Jumper it master and check the documentation to make sure that's what mfr. recommends.

Next, I'd boot to the BIOS (message will cross the screen when it first starts booting up...what key to hit...F2 or delete, maybe) The first section of the BIOS will have(depending on which 1 you have) a section where it lists the hard drives...and it should already be seeing the drive...hopefully as first in the list. Set it to autodetect if it isn't...and there should be another section of the BIOS for auto detect (again depends on the BIOS) of hard drives/CD drives...set those to auto.
Anywhere you see LBA, or large hard drive, enable it...then SAVE the changes and exit.
The machine'll recycle and start again to boot...and you still may get the error...but you've eliminated some basic things in the boot process from the equation.

If you get that far and get stuck post back and someone will help.
Hopefully your error will reveal itself in the process and you'll get going.
 
sorry for leaving out some stuff.
to begin I didnt get past the first reboot in the w2k installation because the hard drive was not recognized.
second, the only other device connected is the cd rom drive which is set to slave and is second on the ribbon cable as it should be. I shouldnt have said that the hard drive is not recognized because it is but in the bios it is recognized as hard drive 3 and not 0 as I listed my problem as being so. The hard drive 0 says that there is non installed. I cannot find an option to autodetect the hard drives and I cannot seem to change the order in which the bios recognizes the drive. By the way the hard drive is a 15GB drive which is to replace a 2GB drive that was messed up. If there is anything else I missed please let me know and thanks for the help.
 
Howdy:

Sounds like you installed the hdd on the Secondary IDE rather than the primary IDE..

Murray
 
thats what you would think sesaskdfc but I checked and its wired correctly.
 
It should work, as wolluf previously stated, on the IDE connector you have it on...so I can only guess you've made some error in the partitioning/format or install.
Does the BIOS see the WHOLE drive? (might as well work that out, too, right at the first) that shouldn't be a stopper to the install...but needs considering right here at the 1st.
Here's a link to how-to from MS...on installing 2000 Professional that should walk you thru it step by step...
 
well wolluf and sesaskdfc were on the right track and it was my fault for not fully checking it earlier but i found out why the bios was detecting the hard drive as 3 and not 0. It was because the IDE cable was not connected to the PRIMARY IDE connector on the motherboard it was connected to the second for some reason. But anyhow it still mentions that there is a disk read error when it tries to boot to the hard drive after the first windows reboot. In other words I cant even get to the GUI mode setup wizard for w2k. I formatted it NTFS and used the full partition. ALthough one more thing is that the bios says the hard drive is 8 GB when it is 15. Any ideas?
 
How old is motherboard/bios (as Gargouille said, does bios see whole drive) - sounds like the 8GB limit. In which case, you'll need to go to motherboard site and see if there is a bios upgrade which will enable it to cope with larger disks (also do check jumpers on the drive, because some have a 'restricted' mode which limits them to appear as 8GB - backward compatibility with old motherboards).
Other alternative - if old mobo is the problem - is overlay software from drive manufacturer's site - but I'd recommend against using it, causes problems down the line.

PS. How big did 2k install see the drive (2k tends to ignore the bios).
 
Wolluf
I think your on the right track. The bios date was 1998. The pc is an IBM 300GL and is fairly old. Its only a 166Mhz processor. 2 questions before I do anything. Where on the motherboard would I find what the brand is and also what would I do about checking the jumpers on the drive to see about the restricted mode you were talking about.
Thanks for the help =)
 
There are a lot of 300GL entries on the IBM support site - if you have a specific product ID you can use that - - you may find update there. Otherwise, best way of identifying motherboard/bios is usually to take note of the code displayed on POST screen at boot up (often in bottom left of screen - but may be elsewhere, usually includes a date - use Pause button to stop the boot so you can read it). Run Google with all/part of this code. Bit surprised though, bioses dated 1998 usually do have support for > 8GB.

As for jumpers on the drive - you need documentation for drive (usually some printed on drive, but just find drive on manufacturer's website & it should have a manual giving all jumper settings).
 
Have you considered checking the Win 2K CD itself? If there is a bad crucial file, the GUI may not load on boot.
Try putting the CD in a known working machine (with windows) and copy the contents of the CD over to that hard drive. If the copy goes ok, then its for sure not the disk.
Wouldn't hurt to try anyways :) ~Apex1x
Miller's Law:
You can't tell how deep a puddle is until you step into it.
 
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