Hard Disk Failure on Overture 300 S.2.0.2-2 1

[Ski123]

I am getting an error type 40 with data 1 = 83 indicating a fatal error on drive 3. How do identify which drive is drive 3? When I do a DSKMAP from the Octel it shows
Shelf B slot 3 System 1 ID:S1 Active
Shelf B slot 4 System 2 ID:S2 Active

Shelf C slot 1 Voice 1 ID: V1 Active
Shelf C slot 2 Voice 2 ID: V2 Active
Shelf C slot 3 Voice 3 ID: Empty
Shelf C slot 4 Voice 4 ID: Empty

 

[doktor]

If you see the OCTEL 300 from the front side, you have 2 shelves with harddisks.

Upper harddisk shelf:
B3 (middle left) and B4 (middle right) are system disks (and voice).
B1 and B2 are not installed.
B2 would be your Works application.

Lower harddisk shelf:
C1 to C4 are here voice harddisks instaled from left to right.

So you dirve with a fatal fault must be the B3.(Shelf B slot 3 System 1 ID:S1 Active).
Please post the @L H.

Try a @DEX 1 and post the result.
(This command shows the bad sectors)




///doktor

 

[Ski123]

Thanks doktor, the L H is below. Can I do the DEX 1 test durning the day or can it cause more problems ?

@l h
WED 07/14 09:41:19 2010 SUDBURY ID:302922 S/N:302922 PBX:23
CLEARED: 06/29 09:52

TYPE SLOT CHNL PRIO DATE TIME #BAD DATA1 DATA2 DATA3 DATA4
40 13 00 3 06/29 10:22 57 00000083 00000004 00000009

 

[doktor]

I normally do the DEX 1 in the late afternoon, and just leave the terminal logged on. Then I get the result in the morning.
The printout of the DEX 1 should be "000000" if the sector is OK, otherwise numbers will be in the printout "000044".
The first sector is the boot sector.
A printout is made for all disks.

Here is the explanation for HW error type #40:

40. Non-Media Disk Error

DATA-1 = DRIVE ID AND SEVERITY INDICATION
01 = NON-FATAL ERROR, DRIVE 1
02 = NON-FATAL ERROR, DRIVE 2
03 = NON-FATAL ERROR, DRIVE 3
04 = NON-FATAL ERROR, DRIVE 4
05 = NON-FATAL ERROR, DRIVE 5
06 = NON-FATAL ERROR, DRIVE 6

81 = FATAL ERROR, DRIVE 1
82 = FATAL ERROR, DRIVE 2
83 = FATAL ERROR, DRIVE 3***** THIS ONE!!!
84 = FATAL ERROR, DRIVE 4
85 = FATAL ERROR, DRIVE 5
86 = FATAL ERROR, DRIVE 6

DATA-2 = SCSI SENSE KEY
DATA-3 = SCSI SENSE CODE
DATA-4 = NOT USED

Please post the .L SLOT also.
(It is strange that SLOT=13 is reported, maybe because it is the VCU??)

///doktor

 

[doktor]

More schematical picture...



@DSKMAP

SLOT: 1 2 3 4 5
+---------------------------------------------------------------+
SHELF B | | | System 1 | System 2 | |
| | |ID:S1 ACTIVE |ID:-- EMPTY | |
+---------------------------------------------------------------+


SLOT: 1 2 3 4
+---------------------------------------------------------------+
SHELF C | Voice 1 | Voice 2 | Voice 3 | Voice 4 |
|ID:-- EMPTY |ID:-- EMPTY |ID:-- EMPTY |ID:-- EMPTY |
+---------------------------------------------------------------+



@


///doktor

 

[Ski123]

Here is the Slots Table
SLOTS TABLE:

SLOT CARD TYPE PORT EXTENSION# COS MODE OUTCALL TEST SYS
---- ---------- ---- ---------- --- ---- ------- ---- ---
1 PICATT 1 41299 254 AX YES NO 1
2 46220 254 AX YES NO 2
3 46221 254 AX YES NO 3
4 46223 254 AX YES NO 4
5 46224 254 AX YES NO 5
6 46225 254 AX YES NO 6
7 46226 254 AX YES NO 7
8 46227 254 AX YES NO 8
9 46228 254 AX YES NO 9
10 46229 254 AX YES NO 10
11 46234 254 AX YES NO 11
12 46235 254 AX YES NO 12

Message Waiting Link= NONE

LSP table: PIC_AT&T
PRIMARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE PORT EXTENSION# COS MODE OUTCALL TEST SYS
---- ---------- ---- ---------- --- ---- ------- ---- ---
2 PICATT 1 46236 254 AX YES NO 13
2 46238 254 AX YES NO 14
3 46239 254 AX YES NO 15
4 46240 254 AX YES NO 16
5 46241 254 AX YES NO 17
6 46242 254 AX YES NO 18
7 46243 254 AX YES NO 19
8 46244 251 AX NO NO 20
9 46245 254 AX YES NO 21
10 46246 254 AX YES NO 22
11 46247 254 AX YES NO 23
12 46248 251 AX NO NO 24

Message Waiting Link= 8
COS= 4
Message Waiting Link= 12
COS= 14

LSP table: PIC_AT&T
SECONDARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE PORT EXTENSION# COS MODE OUTCALL TEST SYS
---- ---------- ---- ---------- --- ---- ------- ---- ---
3 PICATT 1 46250 254 AX YES NO 25
2 46251 254 AX YES NO 26
3 46252 254 AX YES NO 27
4 46253 254 AX YES NO 28
5 46254 254 AX YES NO 29
6 46255 254 AX YES NO 30
7 46256 254 AX YES NO 31
8 46259 251 AX NO NO 32

Message Waiting Link= 8 ** DEFAULT **
COS= 24 34

LSP table: PIC_AT&T
TERTIARY SYNC RECEIVER OF CLOCK



SLOT CARD TYPE PORT EXTENSION# COS MODE OUTCALL TEST SYS
---- ---------- ---- ---------- --- ---- ------- ---- ---
10 FAX4 1 250 FX NO YES 33
2 250 FX NO YES 34
3 250 FX NO YES 35
4 250 FX NO YES 36


SLOT CARD TYPE
---- ----------
11 LAN

 

[doktor]

Pretty big system with 32 ports to the PBX, 4 faxport and LAN board. I guess that the VCU (harddisk controller) is placed on SLOT=13.

///doktor