Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Hanging up handset in ACD queue logs user out

Status
Not open for further replies.
gnrslash4life

gnrslash4life

MIS
Dec 7, 2006
696
US
I am setting up a new queue (no symposium) with 2008 sets and Ive taken notice that when you hang up the handset, it logs out you. Is there a setting to change this? All my other queues all use headsets so ive never noticed this before.
 
Sort by date Sort by votes
In ACD LD 23 change HOML to no. This will make it log out only with MSB key.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Nortel Basic ACD in CDR
Replies
0
Views
215
MoJHK
MoJHK
Rosesam
  • Locked
  • Question
Node Sync Abort: Logs show file lock errors
Replies
0
Views
188
Rosesam
Rosesam
Option11PLM
  • Locked
  • Question
MGXPEC - NT8D09 cards are working but phones do not appear to be powered up & no tones (dial, ringing, etc.)
Replies
2
Views
332
dianvaguar
dianvaguar
bltodd
  • Locked
  • Question
ERR008 Digital and Analog Calls in Hang up after initial connection. Calls to outside hangup Fax too
Replies
0
Views
262
bltodd
bltodd
shaikh007
  • Locked
  • Question
extension ringing but user can hear ring
Replies
1
Views
331
Firebird Scrambler
Firebird Scrambler

Part and Inventory Search

Sponsor

Back
Top