Handsets for Hotel

[FocusTechnology]

Hi All,
What VOIP handsets to people recommend for hotel rooms when installing and Avaya IP Office?
The customer likes the charcoal ones in the business bits but wants white in the rooms.
Cheers!

 

[joe2938]

most hotels just use plain old analog phones, any reason they want IP phones?

 

[FocusTechnology]

Hiya,
Basically because we are not prepared to deploy analogue phones any more its a lot more kit in a 90 room hotel and a pain the a**!

 

[joe2938]

then a 1603 might work for you, google them

 

[AACon]

1603 would be kinda terrible. No POE support without an adapter.
E129 would be a "better" solution, but still terrible. Why not just go all out and get color touchscreen like the 9641. You can program hotel information into them with weather and menus and whatnot. Pretty spiffy.

If you don't want to go that route, you could do some really really basic 3rd party sip phones. Vtech makes some that are about $50/each.

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[Okkie26]

Still I don't understand why not old analog phones.

If you can place a VOIP phone, you can also put an analog phone.
And I bet thats a whole lot cheaper..

 

[joe2938]

That's what I tried to tell him, any hotel I have been in always had cheap analog phones

 

[FocusTechnology]

The problem is that the site is split over 4 sections with several data cabs, the wiring doesn't all go back to the same cab.
So, the issue is that we don't want to run cables to support analogue all the way back to the IPO as it needs to be a direct connected wire.
For part of the site there just isn't the route to achieve this without digging up the road!

 

[joe2938]

I am pretty sure that who ever wired this hotel have satellite closets that all connect together through house cable, and by the way who told you that it had to be direct connect, this is hog wash!!!!

 

[Okkie26]

In that case I would go for 4 IP office's and SCN them together..

Then still use analog phones.


NO expensive POE switches
NO expensive IP endpoint licenses or even more expensive 3rd party IP endpoint licenses
NO expensive IP hardphones

Just 4 IP offices with each 1 Combo card en 3 Phone 8'8 (assung that 26 analog phones per cabinet will do) 4 channel SCN license

 

[sizbut]

Fortunately for you the E129 is already 'end of sale' which says everything about how good it wasn't.

For ease of central configuration, programmed buttons, etc 9608 or 9611 would be ideal - but pricey

It may be cheaper to look at things like the Inetrquartz Endurance range of SIP phones (

http://www.interquartz.co.uk/telephones/endurance-hotel-phones/)

but a pain for someone to program up the speeddial buttons on all 90.

Stuck in a never ending cycle of file copying.

 

[randall1uk]

These are the ones we supply

https://www.orbiss.co.uk/handsets/vtech-s2210-sp

Thanks

Mark

Orbiss

 

[derfloh]

I think - without having it tested - the newer J129 should be an option, too. Even if they are also black. But they use 46xxsettings.txt and I bet they will be able to use DHCP option 242 as well.

So I guess they will be better implemented than the third party E129 phones. Cheap and they 'only' need Avaya IP Endpoint licenses and not third party.

 

[TheMitelGuy]

IP phones in hotel rooms are not all that uncommon now a days. Many hotels are putting in IP when they build out a new property. Legacy hotels will probably continue to use analog, or we are even seeing some customers using PhyBridge's product (works well, installed it a few different times).

If you look, most of the "traditional hotel telephone manufactures" are now producing an IP variant of their analog phones. They look identical, however they are pure SIP. We've installed those and they work very well.

I would say more Mitel hotel customers go IP in the rooms then our Avaya hotel properties do. We don't have a lot of customers that request IP Office for hotels, more request Mitel from us for that. On the Mitel side we typically install SIP hotel phones in the regular rooms (or Mitel's wireless hotel set - SIP based, design specifically for hotel rooms/cruise ship cabins), and then the Mitel 5360 IP phones in business, executive and suites. That's a pretty common setup now a days for a hotel (for us anyways).

Brand/flags haven't standardized on SIP/IP yet, however they do require a IP/SIP compliant PBX. Most flags have identified SIP-based room phones they will allow. They can still go analog if they want (as long as it meets the flag/banner standards issued). SIP-based hotel room phones have been on most flag's standards for a couple of years. Just so I'm clear, when I say "standards" I'm referring to the document most banners/flags issue each year saying which products/manufactures are permitted for use within the hotel that operates under their particular banner/flag.

 

[RLSbutton]

I stayed in an Aloft recently, and the phone in the room was a Telematrix (or one of those identical Teledex sets) IP Set, that looked exactly like an analog set but connected through a CAT6 cable and RJ45 connector.

One of my most favorite hotels is a JW Marriott in Grand Rapids, and they have Nortel Unistim 1120E IP sets in each room and used to have the WAN IP phones, but those started getting swiped.

I stayed at the Turtle Creek Inn Casino and Hotel in Traverse City, MI and they use Nortel 1230 phones in each room.

Lastly I stayed at another JW Marriott (Essex House) across from Central Park in NYC, and they have (2) Avaya 9670 IP sets in each room, one by the bed and one at the desk.

So there are cases of IP Phones in Guest Rooms.



Joseph Sus Jr. Nortel Emetrotel Consultant

http://www.joetheucxguy.com

 

[Westi]

RLSbutton you surely get around.
Good to know what is out there but I am astonished by the 9670 phones because the price tag of those is not on the low end. Otherwise there are not a lot of buttons that can fail other than the keypad with the touch screen.
I have to say I would probably go with the suggestion of "derfloh" and go for phones that do not require additional more expensive licensing and use the same DHCP options and settings file to secure them.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter