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handset not receiving all huntgroup calls

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tidypants

Technical User
Feb 8, 2010
326
GB
A client has an Panasonic 812 and is set up so all calls go to 1 handset then overflow to others after 20secs. However the client is complaining that calls sometimes go straight to another handset even when the main handset has been idle for over a minute? Any ideas?
 
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