Hackers making calls on a Norstar

[atcom11]

I have a Norstar account that has been hacked. Other than building a restriction blocking 011 (international calling). Should I do anything else to stop this from happening again?

Thank you,

 

[allworxguy]

Passwords Passwords Passwords. I can't say it enough. Hackers use the voice mail to dial out. So have ALL users change passwords in their voice mail make sure they are strong.

In addition:
Disable Out Dialing in the voice mail except for those who really need it.

On the phone system, restrict lines from 011 and *67.

Marv ccna

 

[snowman50]

https://www.tek-tips.com/faqs.cfm?fid=7280

FAQ ABOVE

 

[curlycord]

I did not know Perry had done one, here is mine too which is a little more updated and how they forward the lines at night and cancel it in the morning using Off Prem Notify:

https://www.tek-tips.com/faqs.cfm?fid=7271

Yes passwords indeed are the first defence, so if Callpilot 1xx or Callpilot on BCM use that Non Trivial Passwords check box.




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http://www.curlycord.com

Toronto, Canada

Add me to LinkedIN

 

[exsmogger]

If international calls are not regularly made from the system, have the dial tone provider disable international dialing, aside from our neighbors in Canada and Mexico.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952