H323 Remote Extension RTP Port Bug?

[Hovus]

Hey guys,

I have a customer testing out the H323 Remote Phone feature, but they're intermittently getting no audio when grabbing a call appearance. I see in Monitor > Status > RTP Sessions that the remote phones are using the same RTP ports as the LAN IP phones. I changed the RTP port range in System > LAN2 > VOIP to be outside the range of normal RTP Port Number Range, but in RTP Sessions, the remote phones are still using the same ports as the LAN phones and I suspect that's why there's no audio.

Anyone have a similar issue?

Their setup is:

IP500v1 8.0(42)
LAN2 connected to Cable modem/router
IP route: 0.0.0.0 0.0.0.0 GW being ISP's provided GW

STUN reports Full Cone NAT, correct Public IP, and I'm able to ping the interface from my office.

 

[amriddle01]

You will lose all your hair trying to get remote extensions to work without issue I gave up a long time ago and went back to router to router VPN, works perfectly now

 

[Bas1234]

Version 8.0.42 wasn't stable and they removed that within a week from the site, so better upgrade first.

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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