H.323 Issue still Unresolved

[ve3slw]

I have a Tandberg Video conference system configured into the IPO 403 at a customers site. All works very well until I try to use the conference or hold on the Video extension.

It loses the talk path. I have no audio but the connection still is up.

Any ideas.

 

[Morrack]

If it were just the conference I would immediately suspect you MIGHT require a second 3rd party IP endpoints licence, but it seems much less likely with the hold causing the same problem... still, if your vendor has a demo unit with multiple ip endpoint licences attached, it would be fairly easy for them to try it just for hoots.

'Fraid I haven't had the opportunity to implement video over IP yet, though I'm itching to