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GW6.54 - Display field defaulting to ALL 1

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Cleo02

Technical User
Mar 15, 2002
104
CA
GW6.54 client - user's display field showing "All Items" and will not default to "mailbox custom settings". User finds it distressing to see sent messages mixed with his received mail messages. How did he manage to change the default view and how do I change it back (short of reinstalling his client).
 
Right click the mailbox icon->Properties->Display. Pick Custom from the 'Setting Name' drop down.

If the settings are not being saved I would uninstall, run the GW Cleaning Agent, then re-install.
 
I went searching EVERYWHERE to figure this out. Thanks so much for your help (I also right-clicked everything BUT the mailbox icon - DUH!!)
 
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