GroupWise 6.5 Client
When user prints certain messages (not all) the Header information is not printed. We have tried using View but in the case of sent mail items the option "Print (Preview)" is not displayed.
I have upgraded his client, same problem remains for certain messages.
If he logs into another workstation the header information prints fine. Therefore it is some kind of problem with the client on his machine (if it was his account itself the problem would remain no matter what machine he logged into).
What am I missing here?
Thanks for your help.
When user prints certain messages (not all) the Header information is not printed. We have tried using View but in the case of sent mail items the option "Print (Preview)" is not displayed.
I have upgraded his client, same problem remains for certain messages.
If he logs into another workstation the header information prints fine. Therefore it is some kind of problem with the client on his machine (if it was his account itself the problem would remain no matter what machine he logged into).
What am I missing here?
Thanks for your help.