GW disconnects from server sending attachments

[moonwebb]

Using Groupwise 5.2, and Netware client 4.7 - when user sends an e-mail with an attachment - she gets disconnected from the server and Groupwise shuts down. We've reloaded both the clients and checked her mail database for corruption. Any ideas?

Thanks

 

[nolapeck]

Are you connecting tcpip or direct mapped? Try changing to tcpip only.

 

[PolarStar]

Why is the Netscape client important? Are you using webaccess?

 

[moonwebb]

We're not using a Netscape client - it's a Netware Client. And she does have web access.

 

[PolarStar]

I misread the post.

Connecting with tcp/ip is a good idea. If there's a bad file at least it won't break the connection.

It could also be something with Windows Messaging. Or maybe a corrupt tcp/ip stack.

I might try uninstalling the Netware Client, Groupwise and all the networking configurations. Delete the Novell folder from C: Drive and reinstall everything. And while your at it , upgrade to the latest NetWare client - version 4.8.

Good luck! I hope this helps.

Mark