GW 6.0.2 Question 1

[SandyE]

Actually, two questions:
Groupwise 6.0.2: We started getting the C057 messages a couple weeks ago.
Since that time we've ran out of disk space- jumped from 10 to 20 gig.
Is it possible that the C057 problem is burning up capacity? It took 4 years to
reach 10 gig- hard to believe we went through the remaining 10 in two weeks.
We've been having people archive like crazy for two days and still can't
get below the 99% full mark.
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I'm being told that Novell doesn't provide a report or inquiry for admin that will show, by user, statistical data for their account- like how much disk space each user
is using, including attachments. It would be nice to know if one particular user might
be storing large attachments responsible for the capacity problems. How can a tool so fundamentally basic not be available in the basic application? Does the sheer complexity of the code used to manage message databases make programming such a tool so difficult, or does Novell just opt to let the third parties develop these solutions?
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Just found and joined your site. Looking forward to participating. Been programming
for 25 years- but started in opeartions 16 years before that. First job in IT was a
decollator- you young guys have any ideas as to what that is?
Have a nice day,
Sandy

 

[SandyE]

In my closing statement I used the word "guys". I meant that in a non-gender way.
I apologize if I offended anybody.
Sandy

 

[KenB]

I'm currently running GroupWise 6.0.2 myself and have run into the problem you describe when I was still using 5.5.5.
The whole volume filled up very suddenly. I traced the problem to a poorly defined auto reply rule. One of the users was playing Ping Pong with another person over the Internet via their auto reply rule. I had to go into their account and turn off the rule and delete over 10,000 messages with the subject Auto Reply.
To get most of the Info that you want to check you can get it by running the stand alone utility GWcheck.exe, it has a Statistics option that you can set the number of messages to and it will generate a log file with the users who exede this limit. Also, just deleting messages doesn't recover the space in the database. You should run GWcheck on a regular basis to purge the deleted messages and shrink the database. I have the Archives for the users on a different volume as well to save space on the GW mail volume.
Search the Novell Knowledge Base for GWcheck and you should find a lot of the things you can use it for. I have a lot of the routines set up to run automaticly on the Domain database and PO database and get the log files E-mailed to me to read the next morning.

HTH
Ken