Try this:
If a guest calls the hotel/motel and wants to check his or her voicemail messages,
perform the following steps:
1. Press the Trans/Conf key to place the guest on hold.
2. Dial the system vmail access number.
3. When the system answers, enter the passcode for the front desk mailbox.
4. Press 2. The system prompts you for the guest’s voice mailbox number.
5. Enter the guest’s mailbox number.
6. Wait for the prompt “You may now complete the assisted login”.
7. Hang-up. The guest is transferred to the guest mailbox.
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