We have symposium express running GRTD.
All is working well except that all of the queues stats that are programmed, callswaiting
ect billboard is reseting to 0 prior to the 24 hour schedule. There does not appear to be any rhyme or reason for these resets. It would work cumulative for 4 hours at times and reset within (1) hour. Nothing had changed with the report settings. The original Symposium express server did crash about a week ago. We were able to bring the server back on-line again and copied all of the files to a virtual server. This GRTD report issue had occured on the former server. Is it possible that whatever the issue was with this reporting problem copied over to the replacement server? Does anyone know how to fix this?
I looked at the latest post (28 Feb 05 17:31) for a similar problem but it did not appear there was a resolution. Someone said "post the scb for that board"(johnpoole, Programmer). I do not now what this means? The threat was also closed with no comments from the person who had the issue.
All is working well except that all of the queues stats that are programmed, callswaiting
ect billboard is reseting to 0 prior to the 24 hour schedule. There does not appear to be any rhyme or reason for these resets. It would work cumulative for 4 hours at times and reset within (1) hour. Nothing had changed with the report settings. The original Symposium express server did crash about a week ago. We were able to bring the server back on-line again and copied all of the files to a virtual server. This GRTD report issue had occured on the former server. Is it possible that whatever the issue was with this reporting problem copied over to the replacement server? Does anyone know how to fix this?
I looked at the latest post (28 Feb 05 17:31) for a similar problem but it did not appear there was a resolution. Someone said "post the scb for that board"(johnpoole, Programmer). I do not now what this means? The threat was also closed with no comments from the person who had the issue.
