I'm having issues getting our GroupWise DB to backup with CommVault. It's the strangest thing; our Mail server logs in with one account to CommVault for File System, NDS, and GroupWise DB backups. That single account works for the File System and NDS backups, but I get an error on the GroupWise DB backup.
Here is part of the log file:
Module TSAFSGW.NLM cannot be loaded automatically
Module GWTSA.NLM cannot be loaded automatically
Failed to load TSA
Failed to connect to SMS as .CN=CVUser.O=HFC, 130005
Failed to Initialize SMS IFind Data, 135004
Failed to Initialize IFind Data Object, 1
NWSMTSScanDataSetBegin(ERROR LOG) returned (fffeffff), Invalid connection.
Failed to scan data set ERROR LOG, Possible program error - Contact CommVault Systems, Inc..
BKP CALLED COMPLETE (PHASE Status::FAIL), 2497. Token [2497:4:1]
Scan Phase Failed for default
Any help would be greatly appreciated.
Here is part of the log file:
Module TSAFSGW.NLM cannot be loaded automatically
Module GWTSA.NLM cannot be loaded automatically
Failed to load TSA
Failed to connect to SMS as .CN=CVUser.O=HFC, 130005
Failed to Initialize SMS IFind Data, 135004
Failed to Initialize IFind Data Object, 1
NWSMTSScanDataSetBegin(ERROR LOG) returned (fffeffff), Invalid connection.
Failed to scan data set ERROR LOG, Possible program error - Contact CommVault Systems, Inc..
BKP CALLED COMPLETE (PHASE Status::FAIL), 2497. Token [2497:4:1]
Scan Phase Failed for default
Any help would be greatly appreciated.