In Groupwise if I OPEN a file and click PRINT I get the groupwise print page , followed by a windows print page.
The printout is missing the header information, only the document body is present. If i then go back to my mail box and print an email with opening it, the header info is present. I know you cag open the mail and look at print preferences to enable header info but this is already ticked. I have checked with another user wh o has exact same OS and pc etc but they can print the e-mail open or Closed and get body&text but I dont. THe other person only gets the groupwise pritn icon yet I get Groupwsise print> and then Windows Print.
I then discovered that some computers have 5.5.2.1 and some have 5.5.2.2 (these print the header regardless.
What I cant work out is why ? In the Groupwise install I'm selecting GroupWise\Install\CLIENT\WIN32\setup.exe.
The only other location to my knowledge is \GroupWise\Install\setup.exe.
Am I doing somethign wrong or os there an update anywhere I can get to 5.5.2.2 (14/8/2001)?
The printout is missing the header information, only the document body is present. If i then go back to my mail box and print an email with opening it, the header info is present. I know you cag open the mail and look at print preferences to enable header info but this is already ticked. I have checked with another user wh o has exact same OS and pc etc but they can print the e-mail open or Closed and get body&text but I dont. THe other person only gets the groupwise pritn icon yet I get Groupwsise print> and then Windows Print.
I then discovered that some computers have 5.5.2.1 and some have 5.5.2.2 (these print the header regardless.
What I cant work out is why ? In the Groupwise install I'm selecting GroupWise\Install\CLIENT\WIN32\setup.exe.
The only other location to my knowledge is \GroupWise\Install\setup.exe.
Am I doing somethign wrong or os there an update anywhere I can get to 5.5.2.2 (14/8/2001)?