We have a help desk and would like to create a technology 'form' that we can add to the left menu of Groupwise along with mailbox, journal, notes, calender, etc. Is this possible? The user would simply select 'technology form' if they needed to fill one out. We are currently using paper and would like to automate this. Some fields would be hard coded such as 'send to'. We do not want to select 'create mail'.