GroupShield 4.5 for Exhcange 5.5

[UBankIT]

We have just installed GroupShield 4.5 w/sp 1 on our Exchange 5.5 w/sp4 server. So far everything is configured to what it should be. The only problem that we have now is that when a virus is found. The form that it emails the administrator group only tells about the virus and nothing else. I have looked through the manual and cannot find were to add this option. Can anybody tell me where or what I need to do to enable this option so we can see who sent and to whom it was going to. Thanks for your help.

UBankIT

 

[ChrisHirst]

The problem is due to a limitation of the Microsoft AVAPI and on the TVD CD is the RNU ( Resolve Names Utility ), install this. It will only work if your quarantine location is a database rather than a folder.


Chris.

 

[UBankIT]

I have added the Resolve names utility but I wish it could resolve the names at the same time of the virus rather then running the utility so often. Is there anyway to update the AVAPI. This information in the forms would be very helpful. Thanks

 

[ChrisHirst]

MS have no plans to update the Exchange 5.5 AVAPI, mainly because the problem is fixed with Exchange 2000 Service Pack 1