rbh123456789
Technical User
CR 11.5
I am trying to accomplish something that is easy in theory, but is proving to be very difficult.
- i have a group
- that group is grouped by individual
- inside that group i have a summary COUNT to calculate how many Cases each person is assigned to
What i want to know is 'of those individually assigned cases, what PERCENTAGE of them are CLOSED.
(i have a field in the report that has the value for each case, 1=open 2=closed)
Please help!!
I am trying to accomplish something that is easy in theory, but is proving to be very difficult.
- i have a group
- that group is grouped by individual
- inside that group i have a summary COUNT to calculate how many Cases each person is assigned to
What i want to know is 'of those individually assigned cases, what PERCENTAGE of them are CLOSED.
(i have a field in the report that has the value for each case, 1=open 2=closed)
Please help!!