Group Voicemail redirection 1

[Joel Bell]

I am trying to redirect a voicemail box another group. Here is the situation:

We are using Avaya IP office 500v2 with Voicemail Pro.

I have a Hunt Group, 201 and 207. When users call HG 201, they end up at HG 201's voicemail.

I'm trying to find a way that when we dial HG 207 it ends up at HG 201 voicemail if no one picks up.

Any help is much appreciated.

 

[TouchToneTommy]

In Voicemail Pro, click on groups in the upper left hand pane, the main pane will populate with your groups. Find 207, right click, add a Leave action. Find 207's Leave action in the tree under Groups in the upper left pane, in the main pane will populate with just a Start point. Add a Leave Mail action, specify mailbox 201, connect the actions together, Save and Make Live