Grey background in Ooutlook 2000

[Rene1024]

Hi,

One of the users here in the company keeps getting a grey background on her incomming emails.

I have checked for the stationary option and it's not being used.

I sent her a test email from my pc which does not use stationary and she gets the message with a datk grey background.

Is there a setting that I can change on her PC to stop this from happening?

Thanks.

Rgds.

Rene

 

[cmeagan656]

Check her colour scheme in desktop properties. Some colour schemes really mess with Outlook and Word formats. I had one scheme once which caused my Word and Outlook background to be a pale blue and the cursor to leave a | mark where ever I finished an edit job. The colour scheme I had didn't even have blue in it!

Cheers.

 

[coakerb]

As mentioned above check that her background color in WORD or even POWERPOINT is not set to grey....sounds silly but might be the fix.

 

[Rene1024]

Thanks,

I went to look at her settings and she had selected "eggplant" in one of her desktop settings.

I hope that was the cause.

Thanks again.

Rgds.

Rene

 

[cmeagan656]

I think it was Eggplant that did me in too.

Cheers.