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GRC and SCN problem on same TN

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Ronus

Technical User
Apr 9, 2004
26
0
0
CA
So here's the issue. We have emergency analog phones set up thru out our site. Our empergency dispatcher has the KBA module, with various GRC's on it, and they also have SCN's of the group members on the KBA.

The GRC key will not work when iniating a group call, however the scn key flashes, indicating far end is ringing. If i press the scn key and the far end is off hook, we are connected.

This worked on rls 5.5, but I didnt actually see how it worked, as i am lost as to why they would have an scn key, with a grc key with that number in it.


So I have set up my test set to duplicate the problem, and programming looks like this:

REQ: prt
TYPE: tnb
TN 112 1 1 4
DATE
PAGE
DES

DES 0
TN 112 1 01 04
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
KBA 1
ERL 0
FDN 5555
TGAR 1
LDN NO
NCOS 1
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 5555
LHK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 4321 0
01 MCR 4321 0 MARP
02
03 GRC 14
04
05 MCK
06
07
08
09
10
11
12
13
14
15
16 MWK 5555
17 TRN
18 AO6
19 CFW 16 5555
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
32
33
34
35
36
37
38
39 SCN 1277 0
40
41
42
43
44
45
46
47
48
49
50
51
52
53


And GRC 14 is:

REQ: prt
TYPE: grp
CUST 0
GRNO 14

CUST 0

GRNO 14

GRPC YES

STOR 00 1277




So any ideas/insite ? As most people, I didnt set this up, and didnt have any exposure to it until today. But this system was working prior to our upgrade to rls 6.
 
Since it worked before the upgrade, Would suspect software problem you will need to open case with Nortel/AVAYA

Suspect they will be writing a patch

No know issues or patches I could find.
 
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