I have a Grandstream ATA386 working with Sipgate but I get a problem if I cancel a call before the receipient pickups.
My sipgate phone stops ringing but the receipient's phone carries on ringing and will go onto voicemail if it has the facility. To stop it, the receipient has to pickup and replace their receiver. This obviously shows up as a connected call in my sipgate accounts.
After this I can not make any more calls and have to reboot the ATA386.
If I download the Sipgate X-lite software, the softphone can cancel calls correctly. Which makes me susppect something to do with the ATA386.
Has anyone come across similiar problems and have a solution?
Many Thanks
My sipgate phone stops ringing but the receipient's phone carries on ringing and will go onto voicemail if it has the facility. To stop it, the receipient has to pickup and replace their receiver. This obviously shows up as a connected call in my sipgate accounts.
After this I can not make any more calls and have to reboot the ATA386.
If I download the Sipgate X-lite software, the softphone can cancel calls correctly. Which makes me susppect something to do with the ATA386.
Has anyone come across similiar problems and have a solution?
Many Thanks