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GP v9. payable batch stuck - not open/closed, can't recover

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NJNorma

NJNorma

Technical User
Mar 17, 2010
2
We have a batch in payables. As it was being posted, we encountered a "Dynamic Memory" error and got booted out. So we tried to void it, now we have a mess. The batch has errors in that the distribution doesn't equal the actual amounts. The system tells us to Recovery the batch. When going to batch recovery and checking the box, there is a message that we can't recover the batch since it is posted. So we're stuck in a circle. We can't recover the batch to edit it and we can't process it completely. There are receivers on the invoices so we can't void those. Does anyone have any answers for this? All help greatly appreciated!
NJNorma
 
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